Is the Mac version of PAYE-tools now a Webapp

I haven't used the software for a while and was confused when I ran it today as it no longer seems to run as an app on the Mac. Has it become a Webapp ?

Hi,

Please contact our online services team for advice.

Technical support with HMRC online services

Thank you.

I wouldn't have thought it was a difficult question to answer. Is there a user on this forum who can confirm what I am saying.

That link took me to a chatbot which was hopeless. It just kept asking me to rephrase my question in a way it could understand and I eventually just gave up.

I am a user as well on Mac running Sonoma 14.5. Since the last update it opens a new browser window or tab every time. Also the app is running on the taskbar. I have been using BPT for years with no problems, but now since it runs on browser it crashes every time I try to submit anything. I have spent hours to find a solution. No information on this on HMRC pages. BPT is a very useful app, it should have a better support. I am hoping the next update will solve this.

I have the same problem (and I have had it for several months now). The macOS Basic PAYE Tools installed app to launches in Safari and functions until I submit anything to HMRC, then it looks for something running on the local machine (IP address 127.0.0.1), can't find it and crashes. I'm using macOS Sonoma 14.6.1 (23G93) and BPT 24.1.24086.542. There doesn't seem to have been a BPT update for months and some early advice to run an older version of macOS is ridiculous. HMRC can't hold back Apple's public roll-out and most people will use the app to infrequently for a rollback. My work around was to install Ubuntu Desktop (a Linux OS) using Virtual Box, then install Basic PAYE Tools on there. It's a bit of a faf to run a virtual machine and worked for a few months, long enough I hoped for an update. Sadly today my VM won't start up so I hoped for something from HMRC would allow me back to the native app but no... So I might be re-installing my work around tonight instead of the 10 minute job of a PAYE filing. Please will someone from HMRC, file a monthly PAYE submission on a Mac running the latest macOS and at least confirm this is logged as a problem and acknowledged to be impacting our submissions. I feel gaslighted by the support pages and I am relieved to find other's here reporting the issue. I'll even work for free helpling to debug and beta test (UK based non-security cleared IT professional).

Hi,
Unfortunatly this is not something we can help with please contact our online services team for advice.
Technical support with HMRC online services
Thank you.