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Posted Thu, 26 Oct 2023 08:25:41 GMT by payrollKate
We recently acquired a limited company and are taking over their payroll in November. They currently use a 3rd party for their payroll and the 3rd party has an agent log in to be able to access P6s and Student loan information. There is no-one within the company we have acquired who knows the Gateway ID and password that we need to be able to access the information for payroll. How can we get access HMRC services to be able to get the information that we need?
Posted Fri, 27 Oct 2023 15:14:50 GMT by HMRC Admin 20
Hi payrollKate,
If you do not know the user id and password, you will need to call  Technical support with HMRC online services to assist you with your login.
You would need to completed the security questions to enable an adviser to help with the issue.
Thank you.

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