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Posted Fri, 26 Apr 2024 08:31:11 GMT by HMRC Admin 25
Hi Jonathan,
If the Belgian authorities require a longer period than 3 years, they will need to contact HMRC to request the exact period that they require the information for.
Please contact the Belgian authorities and ask them to request a U002 for the whole period they require. 
Thank you. 

Posted Mon, 29 Apr 2024 10:59:42 GMT by HMRC Admin 19
Hi Yuliyan,

Please contact our National Insurance team and they will be able to check if a U1 has been issued to you and arrange for a copy to be sent if necessary.

National Insurance: general enquiries

Thank you.
Posted Wed, 01 May 2024 07:45:36 GMT by Arnold Szabo
Hello. I applied for U1 form online on 03.30.2024 and the status is completed. I have provided a Hungarian home address. Can you advise when it will be received by post please? Thank you, 

Name removed admin .
Posted Fri, 03 May 2024 15:25:59 GMT by HMRC Admin 20
Hi Arnyy1987,
Unfortunately, we cannot advise when you will receive the U1 through the post, but if you have still not received it may I ask that you call our National Insurance Helpline on 0300 2003500 (from the UK) or +44 191 2037010 (from overseas) they will check the address that we hold for you and send out a copy.
Thank you.
Posted Fri, 31 May 2024 15:47:13 GMT by Mas87
Hello, Can you please give me a timescale for this to be received? It says “completed” online. I just want to know if this means it’s been sent by post. Is it possible to receive this form by email instead? Thanks
Posted Thu, 06 Jun 2024 14:18:39 GMT by najm
Hello, I submitted a request online for a U1 form on May 6th, 2024. This request was marked as “Completed” on May 8th, 2024, but it was processed with the reason “I have not left the UK,” which was incorrect. Following this, I submitted a paper request by post from France on May 13th, 2024, including additional documents to ensure proper processing. HMRC received this on May 17th, 2024, and it was marked as “In Progress” on the HMRC website. However, when I called HMRC, I was informed that a letter requesting additional information was sent to me in France, which I never received. Last week, I called HMRC daily to get an update, and I was advised to submit a new application online, which I did on Monday. Yesterday, this application was marked as “Completed.” This morning, I called HMRC again for an update and was informed that this application had been closed without a clear reason. I left the UK on May 21st, 2024, and I am uncertain when I will receive the U1 form. My situation is straightforward: I have lived in the UK since January 2018 and worked continuously for the same employer until last month. I have lived at the same address for the past five years. How can we ensure that my application is processed correctly and that I receive a U1 form in a reasonable timeframe? This process has been very confusing, and there are no alternative ways of communicating other than calling every day from abroad at a high cost (with a minimum waiting time on the HMRC line of 40 minutes). Many thanks!

[Personal information removed - Admin]
Posted Fri, 07 Jun 2024 07:41:36 GMT by HMRC Admin 20
Hi Mas87,
I can confirm that your reply would have been sent by post.  
Unfortunately, it is not possible to issue replies by e-mail for security reasons.  
If it’s been a while since our reply has been issued to you then please call our National Insurance Helpline and they will be able to send you a copy.  
Our Helpline telephone numbers can be found in the following link:- National Insurance: general enquiries.
Thank you.

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