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Posted Wed, 11 Oct 2023 09:51:57 GMT by
I can't get past the 'Enter your tailored return (Page 1)' section. After completing it I get the message '3. Tailor your return Tailor error Warning You cannot remove a section from within '3. Tailor your return'.Please use the 'Delete' link from within the section you wish to remove. The 'Delete' link can be found in the bottom right hand corner of the page.' I am not attempting to remove anything and in any case there is no Delete link at the bottom right of the page. Is this an error please?
Posted Mon, 23 Oct 2023 14:35:34 GMT by HMRC Admin 32 Response
Hi,

You would need to contact our online helpdesk.

Technical support with HMRC online services

Thank you.
Posted Tue, 01 Oct 2024 10:13:50 GMT by ellielo
Hi, i have spoke to online support and they helped me fix it. I was clicking 'no' under the first question about being employed/ a director ect. But i needed to click yes (i left my employment in march before the tax year but had a paycheck come through on the april start of the tax year whic caused the confusion). Once i clicked yes i filled out the place of employment and then i could state my self employment in the next question. Then it let me save and continue. It was a mixture of the system and me getting confused, hope this helps
Posted Tue, 12 Nov 2024 19:25:22 GMT by Mike Klaiber
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