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Posted Fri, 10 May 2024 16:08:38 GMT by KuenHK Lam
Hi, I got a NI number and would like to file my self assessment tax return online. So, I tried to apply for a Government Gateway ID so as to login (to have) my personsl tax account. But, when I applied for Government Gateway ID, as I do NOT have the UK passport or UK driving licence which are used to verify my identity, I am NOT able to pass through the identity check at this moment. Could I have your expert advice to solve this verification problem? (NB: I have only an international passport. The system does not allow to enter other passport number, only UK passport being allowed.) I am looking forward to receiving your reply. Thank you in advance.
Posted Wed, 15 May 2024 14:34:03 GMT by HMRC Admin 5

For assistance you would need to contact our online helpdesk Technical support with HMRC online services

Thank you
Posted Wed, 15 May 2024 16:06:23 GMT by KuenHK Lam
Hi HMRC, Thank you for your advice. But, when I access to online service you mentioned above, there is no (advisor) service available for my query. Do you have another source for my trial? Thank you.
Posted Mon, 20 May 2024 10:39:41 GMT by HMRC Admin 19

All our contact methods are here:

Technical support with HMRC online services

Thank you.

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