I'd Cal them as guy on our site after waiting 4 months for his refund was then sent by HMRC to the wrong Bank details even though he had given HMRC the correct ones. HMRC certainly not having a good year.
He then had to wait for HMRC to track this payment being return to them as Account number didn't exist before HMRC allocated it back to his Account and now its gone Pending again, probably another 4 month wait
They really are useless
Look on Line under "View Account" the click on "Repayments" here will be a list off all your repayments
Thought I'd answer as HMRC seem incappable
If we did our jobs like they do theirs we'd all be sacked
I submitted my Tax Return on 14th April and it went Pending on 18th April, no communication and no payment. Has the Government run out of money as there is now way it should take nearly 4 months to pay out, Contact you MP Henry as I am doing this today, questions need to be asked.
So I submitted my Tax Return on 14th April and it Processed through to Pending in a few days, then since then nothing, no change in figures so can only assume my return was correct as I have all my CIS Payment/Deduction Vouchers. Its not just me, I am Foreman on our site and most the Guys are in same boat, HMRC please explain and not the normal we are doing checks rubbish we hear as it doesn't take over 3 months to do checks. You have suspended your Helpline which I can only assume you are short of staff but this move has made no difference to refunds being made. Never in all the years I have worked have we had to wait this long, come on HMRC enough is enough, most of us builders rely on these rebates, and when your Van insurance and Public Liablity add up to nearly £2k we need it.