Colin C

Hello I am an Irish citizen and paid all my tax there all my life. I am now retired living in Thailand and my private pension fund is in a international SIPP managed by a UK firm of trustees. I got my first yearly draw down Feb 1 2024 and nearly 50% was taken in tax. I filled out a tax rebate form two weeks later and sent it by regesterd post and it was received by HMRC eight days later. I have heard nothing since I phone the helpline last night the operator told me the NI number was a temporary number and he could not trace me using it. I am married with a school going child I also have visa commitments having a large sum in my bank account for 4 months before application . Holding back this monies has put a considerable strain on our finances as we have no other income. Is there anything I can do to resolve this issue the operator last night told me to wait a month till the end of May which would mean waiting five months. Thanks for reading hopefully you can help.