HMRC Admin 32 Response

Hi,

If you have an online account you can update your income details to amend the tax codes, otherwise, if you contact HMRC we can review and update your tax code.

Personal tax account: sign in or set up

Income Tax: general enquiries

Thank you.

Hi,

The SACC form CA9176 lists period of care to be entered. The option to add further details can be added as an extra piece of paper with the form if the periods of care are numerous. If there are multiple periods within many years please summarise on the main application and detail extra information on a supporting document.

Thank you.

Hi,

Where a person undertakes multiple employments, we issue a letter that a potential national insurance refund may be due. If you have received the letter CA4361 you can do one of the following to enquire if you are due a refund:

• Return the completed CA4361, a refund will be issued.
  
  Check when you can expect a reply from HMRC 
   
• Call the National Insurance Helpline with all relevant documentation required.
  
  National Insurance: general enquiries
   
• Create a Personal tax account to use web chat services to discuss the tax year and any potential refund of NI.
  
  Personal tax account: sign in or set up

Thank you.

Hi,

If you have not worked or claimed any benefits with the department for work and pensions in this period, call DWP regarding that time first. Once you have spoken to DWP you can write into HMRC at the address below with any supporting documentation regarding the time you were unwell including any paid/benefit carers involved. You will still have the option to pay voluntary National Insurance to increase your pension entitlement.

Department for Work and Pensions main benefit line
Number - 0800 055 6688
Overseas - +44 (0) 0191 218 7652
Open - 8.00am to 6.00pm Monday to Friday 8.00am to 5.00pm Monday to Friday for overseas calls

HMRC address:
NIC & EO
HMRC
BX9 1AN

Thank you.

Hi,

You will need to write in for a liability decision if you have not done this already. Please write to:

PT Operations North East England
HM Revenue and Customs,
BX9 1AN

We require the following information:

• Full name
• National Insurance Number
• Date of birth
• Date left the UK - if applicable
• Most recent UK address
• Address abroad – if applicable
• Type of work undertaken
• Company name and address – UK and abroad
• Where the contract is held
• How often you work in the UK
• Normal working pattern (the days, weeks or months regularly worked)

Thank you.
 

Hi,

To enable us to trace for any missing contributions and record them onto your National Insurance account, please send us copies of the P60s that you have for the missing tax years.  Please enclose a covering letter to explain that the contributions are missing and that you’d like us to trace them.  

Please send them to:  
HM Revenue & Customs, PT Operations North East England,
BX9 1AN

Thank you.

Hi,

The rate of national insurance is determined by your national insurance category letter on your payslip and the gross amount of earnings you receive in your pay against the frequency you are paid.

You can check your payslips using the national insurance calculator  

Work out an employee's National Insurance contributions

The national insurance categories rates are listed for your scenario here

Rates and thresholds for employers 2023 to 2024

If you employer has made the wrong amount of NI to be deducted, they should re-imburse you and amend any records sent to HMRC.
If they are unwilling to do this, we can only look at your pay after the financial year has ended and has been reported as whole.

Thank you.
 

Hi,

It is only possible to obtain a verification number if the subcontractor is registered. Registered verified subcontractors are subject to a 20% deduction – whereas unregistered subcontractors are subject to a 30% deduction. There is no possibility of verifying an unregistered subcontractor – and this is why you are having the problems you are having. Until the subcontractor is registered, your only option is to submit the CIS300 with the correct deduction (30%).

Thank you.