HMRC Admin 21 Response
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RE: Is it regarded as a Clear Capital Separation Arrangement
Hi ka hei nip,
Please refe to guidance at Paying tax on the remittance basis (Self Assessment helpsheet HS264).
Thank you. -
RE: Moved abroad - P85 submission timeline?
Hi CuriousP,
Yes you need to submit the return in event there is any tax due that can then be paid from any refund due for 24/25. To update your telpehone number for your online account, please telephone +44 16 1930 8445.
Thank you. -
RE: Lost access to online tracking of CF83 due to problem with 2FA app
Hi annette353 C,
Without any National Insurance Number details, sadly we cannot check the progress of the case here. However we would recommend the HMRC App or Gov.uk Government Gateway Personal tax account: sign in or set up to try and resolve the identity issue.
Failing that it would be the Online Services Helpdesk +44 161 930 8445.
Thank you. -
RE: CF83 Application with a Temporary NINO?
Hi,
When the individual receives their National Insurance Number then they should write to us with details of their periods of employment in the UK – such as name and address of the employers and the period of each employment. We will then be able to try to trace any missing National Insurance contributions. If they could find any of their payslips or P60s for that period then that would be helpful.
Thank you. -
RE: NI class 3 payment update times
Hi Gary,
If you call our National Insurance Helpline on 0300 200 3500 (from the UK) or +44 191 2037010 (from overseas), they will be able to arrange for your payment of voluntary National Insurance contributions to be allocated correctly.
Sorry for any inconvenience caused.
Thank you. -
RE: conflicting advice regarding which class voluntary contributions to pay
Hi Alan b,
As a Landlord, you do not meet the criteria to pay Voluntary Class 2 National Insurance contributions.
Please contact the Future Pension Centre on 0800 731 0175 and they will advise you on the number of years you need to pay for a full State Pension, once you have this information you can contact HMRC National Insurance Helpline on 0300 200 3500 who will provide you with an 18-digit reference number and the bank details to pay Voluntary Class 3 National Insurance contributions.
If you still think you should be paying Class 2 National Insurance contributions as Self-employed, please call the National Insurance Helpline on 0300 200 3500 and they can take further information which will be used to make an informed decision on your status.
Thank you.
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RE: Help
Hi Ruthyb,
If you are registered for class 2 for the gap you have left between March and April you may be able to voluntary pay off the gap at the class 2 rate which will help with your ESA claim next year. However for us to have a further look into your situation and the gap that has been formed please contact our Helpline or webchat service.
Please find the details below:
National Insurance Enquiries helpline
Number: 0300 200 3500
Text Relay: 18001 0300 200 3500 (Text Relay)
Overseas: +44 191 203 7010
Open:
Monday to Friday: 8am to 6pm
Closed on Saturdays, Sundays and Bank Holidays.
Web Address
www.hmrc.gov.uk/ni
Thank you. -
RE: CF83 status COMPLETED - What next?
Hi Britcanada,
If you are trying to make a voluntary payment for tax years you were living and/or working outside the UK and are paying from an abroad bank account, you can’t be on the GOV.UK website you must pay through your bank. Please use the details below:
Overseas payments
Use the following details to make a payment if your account is overseas:
• Bank Identifier Code (BIC) - BARCGB22
• account number (IBAN) - GB49BARC20204830944793
• account name - HMRC NIC Receipts
Overseas payment reference
Use your National Insurance number followed by ‘IC’, your surname then your initial. If your bank limits you to a certain amount of characters, you should use your National Insurance number followed by ‘IC’ and as much of your surname as possible.
Thank you. -
RE: Class 2 Voluntary Contributions Payment has Gone to Current Year not Filled Previous Gaps
Hi enyaps1,
The timescale for a payment to be allocated/reallocated all depends on which class of payment has been paid and if the payment requires urgent action. Please call our customer service helpline so we can give you a more precise answer. Please find the contact details below.
National Insurance Enquiries helpline
Number: 0300 200 3500
Text Relay: 18001 0300 200 3500 (Text Relay)
Overseas +44 191 203 7010
Open:
Monday to Friday: 8am to 6pm
Closed on Saturdays, Sundays and Bank Holidays.
Web Address
www.hmrc.gov.uk/ni
Thank you. -
RE: Individual Caseworker (BX9 1AN) contact details? (NI record omission)
Hi christinacosta,
Sorry for the problems that you’re experiencing in trying to call us. I can confirm that our National Insurance Helpline number is 0300 200 3500. Our lines open at 8 am Monday to Friday and if you could call as early as possible after this then you should be able to get through more quickly.
Unfortunately, our Individual Caseworker Team are currently only dealing with queries received in August 2023 at the minute so there will be a delay before they reply to you.
Thank you.