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Posted Fri, 04 Aug 2023 12:33:31 GMT by Janet Fairclough
Do you know if there are any problems with sending food samples by road into Europe at the moment? I haven’t heard of any new rules, but I know a couple of NW companies are having problems with DHL and other courier companies and they are refusing to send any samples by road, due to them clearing the goods at customs at the point of destination. This means sending samples air freight as method of transport which is triple the cost, which is not good for UK food manufacturers. Can you please advise? Thank you refusing everything by road
Posted Fri, 11 Aug 2023 11:09:28 GMT by HMRC Admin 25
Hi Janet Fairclough,
We would advise that you please contact the Customs and International trade helpline on 0300 322 9434 if you have any other issues with your query.
Thank you. 
Posted Tue, 22 Aug 2023 13:12:14 GMT by carol conway
If the food contains animal products it requires a health certificate and therefore hauliers will not take those goods without a health cert as they will be stopped at the border control point in the EU.
Posted Wed, 23 Aug 2023 11:46:17 GMT by HMRC Admin 20

With reagrd "Sending Food Samples to Europe" please contact customs and international trader helpline on 0300 322 9434.

Thank you.

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