Hi Pancho99! alderton,
HMRC are unable to give any advice on pension entitlement. Therefore the letter we sent would have simply confirmed whether or not you had been awarded NI credits. HMRC do not know if the awarding of credits will increase your pension entitlement.
Your NI record will have been updated to show these credits on the day that the letter was issued. If we make a change to a NI record where a benefit claim, such as pension or ESA, has been made, an electronic update is sent to the DWP to advise there has been a change to the NI record. It is then down to the DWP to act on this information and establish if a recalculation of any benefit currently in payment is needed.
HMRC cannot say how quickly the DWP will act on this information, however if the credits were awarded more than 8 weeks ago, we would suggest you contact the Pension Services on and ask them to review your claim.
Contact the Pension Service
Thank you.