P45

My ex employer refused to give me my p45 form. I tried to take the help of HMRc but they said they can't help in that what should i do

Hi

To give you the best advice, we would need to clarify a few things about your query, and why you need your P45.
Contact us by webchat or phone via Income Tax: general enquiries.

Thank you

Hello Team, I resigned from my old job in May 2023 and started a new job in June 2023. My old employer sent the P45 form and submitted Part 2 and 3 of the form to my new employer. However, my PAYE account still shows both my companies as my employers and my tax code is incorrect for the year starting Apr 2024. I also updated the end date of my first job as submitted a tax code change request, but I did not hear from HMRC. Please can you help me with the reason for this, given that my P45 was submittted? Thank you! Uma

Hi,

While it could be that, even though it appears to have been submitted, we may not have received your P45, there are other possibilites.

To allow us to review your record and correctly update your code, please contact our Income Tax team.

Income Tax: general enquiries

Thank you.

Certainly! Here's a revised version with more detail: Hello, I'm facing a tax issue and need guidance. In February 2023, I resigned from my first job on the 5th and shortly after started another one. However, I left that second job soon after. Recently, I've been receiving notices from HMRC stating that I owe additional taxes, and my tax code has been adjusted for my second employment. Upon receiving a P45 from my previous employer, I realized its significance and learned that it should have been submitted to HMRC by the employer. Upon checking my HMRC account, I discovered that my first employer hadn't informed HMRC about my resignation or updated my employment status, resulting in both my first and last jobs still being listed as active. Despite requesting and receiving a P45 from my first employer and confirming they've submitted it to HMRC with the correct leaving date, my HMRC account still shows me as employed with both companies, and I'm still being taxed excessively in my current job. I'm unsure whether to send my first employment's P45 to HMRC by post or wait for the system to update. Also, I'm concerned about whether I'll receive a refund for the overpaid tax. What steps should I take to resolve this issue effectively and ensure the correct tax assessment moving forward?

Hi Nischal,
If you contact HMRC we can review/update your record and tax code:
Income Tax: general enquiries
Thank you. 

Can a P45 be amended and reissued due to an incorrect home address. Our employee who left last month has just advised her address is wrong. As we send out P45s digitally it will be difficult to get her to 'hand back' her original P45 before we issue her an updated one, so do we have to refuse her this amendment?

The P45 is no longer submitted to HMRC, it is an employee document that may be used for a new employer (subject to certain rules). The old employer has to tell HMRC that you left via their FPS and should have done this at the same time as processing your final pay. You should email / call the payroll department at both pervious employer's and ask them to tell you the date of the FPS submission where they made you a leaver and notified HMRC, and then with this (you will also need their PAYE reference which is usually on the payslip, and definitely on your P45 copy) you can call the HMRC employee helpline and get them to check the submissions and update your record. You will receive a new tax code should you be owed any money from HRMC

Hi Lisa Beale,
No, once a P45 has been issued it cannot be amended and reissued.
A letter should be given to the employee confirming an error has been made on the P45 and providing the correct details.
The employee should also contact HMRC to ensure their address is correct on their tax record.
They can do this in their Personal Tax Account (PTA) or by calling Personal taxes helpline if they have not set up their PTA.
Income Tax: general enquiries
Thank you. 

 

Good afternoon, I hope this message finds you well. I am writing to seek guidance regarding my former employer's refusal to provide my P45. Today, I contacted HMRC for assistance, but was informed that they are unable to help in this matter. The HMRC agent advised me to contact ACAS at 0300 123 1100. However, when I called ACAS, an automated response indicated that they could not assist with issues related to P45 or P60 documents. Given that my former employer's refusal to provide a P45 appears to be in violation of legal requirements, I am unsure of the next steps to take. Could you please advise on the appropriate course of action to resolve this issue? Thank you for your assistance. Best regards, “ By law your employer must give you a P45 - ask them for one. You can check how much tax you paid last year if you think you might have paid too much.” “What to do if your employer won't give you a P45? Assuming this isn't your first job, and your old boss doesn't send you a P45, you need to start kicking up a fuss. That means nudging them directly to request your P45 – and doing it repeatedly if necessary until you get your form. They're breaking the law if they don't send it, so don't be afraid to shout out.” “Is it illegal for a company to withhold your P45? “Are Employers Legally Obliged to Provide a P45? It it required by law for employers to provide you with your P45. Employers categorically DO NOT want to be under investigation by HMRC as the penalties can be severe and there is a lot of additional stress involved, as well as the impact of any reputational damage.” “Am I legally entitled to my P45? The Income Tax (Pay as You Earn) Act 2003 states that an employer must provide a P45 on the employees last day of employment or without “unreasonable delay”. There is no specific time-frame, but it is understood that employers are expected to provide it on the employee's last day of employment.” “Who do I ring to get my P45? Contact your employer for missing or incorrect P45s, HMRC can help if needed. Submit your final P45 to your pension provider to ensure correct tax coding.!” / I called today as advised, and subsequently contacted ACAS. Unfortunately, ACAS was unable to assist with this issue.

Hi Ana Ana,
If you need your P45 to update your new employer, contact us by webchat or phone here:
Income Tax: general enquiries
If your previous employer has updated your pay and tax electronically, as they're obliged to, we may now have received your final pay and tax figures from them.
We can then update and issue your code for your new employer
If you require your physical P45 for some other reason, and your employer continues to refuse to provide you with it, write to us to confirm this at Pay As You Earn and Self Assessment,
HMRC,
BX9 1AS.
Thank you. 

 

Hi I was made redundant in June of this year 2024 I then signed up with employment agency which I emailed them my p45 and now I’ve left the employment agency August 2024 but I’ve only 20 days work with them and now I’m about to start a new full time job. So can I use the same p45 from the company I was made redundant from

Hi Ross,
As you emailed the P45 to the employment agency they will hopefully use the previous pay and tax information on your final pay day with them. This means that you should not hand in the P45 from the company you were made redundant from to your new employer.
The employment agency should provide a P45 to you once they have made the final payment however if this does not happen quickly enough please complete a starter declaration form (P46) for your new employer. 
Thank you.