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Posted Fri, 17 Mar 2023 11:06:26 GMT by Galactica
Hello Team Can I ask you please, what is the average processing time now for a letter of confirmation for residence? I made an application a few weeks ago and I have not received a reply from HMRC yet. Is there a dedicated phone number that I can use to ask for an update? Thank you for your time
Posted Mon, 20 Mar 2023 14:58:13 GMT by HMRC Admin 17

Where a request for a certificate of residence was submitted online, you should expect to receive a reply within
approximately 2 to 3 weeks. 

If you submitted the request by emailing a form, it will take a little longer .

Thank you.
Posted Tue, 02 May 2023 15:52:03 GMT by steph33
Hello. i have tried to find the place where you can apply for the certificate online, (via logging into the Government Gateway with my user name and password, but i can't find where to apply for the certificate. I have found the "email a form" document, but i wanted to take the more direct and faster route, only i can't figure out how to do it. Can you tell me?
Posted Wed, 10 May 2023 08:56:14 GMT by HMRC Admin 25
Hi steph33,

Please see the guidance here:
How to apply for a certificate of residence to claim tax relief abroad
Thank you. 


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