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Posted Mon, 30 Sep 2024 13:08:51 GMT by Rosamund West
Thank you. I will try the online chat and/or send a letter with the tax return I am about to submit. But my original post was not only about my own experience but about the whole way HMRC deals with Attorneys. This is an issue which is only going to increase with our aging population, so HMRC really needs to have systems that cope. And it should be realised that many Attorneys are themselves elderly - for instance I am 72 and dealing with my 97 year old mother's affairs. We really do not need the added stress that HMRC currently causes. I am tempted to write to my MP about this (only it would take more time that I currently don't have). I hope HMRC will take on board the need for improvement.
Posted Sun, 20 Oct 2024 13:57:24 GMT by Peter Stott
Following the above, I posted a comment which straightforwardly, and without any offence, sought an answer to why those of us with POA are unable to persuade HMRC to resolve our common problem. It was deleted by the Moderator. I will be very interested to see if the present comment is approved, in which case, my question remains the same.
Posted Tue, 29 Oct 2024 21:47:34 GMT by Peter Stott
So my question was, are those of us who act as attorneys able to manage our donor's tax and pension affairs on-line? If not, can HMRC please admit as much, and set up its systems to enable us to do so?

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