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  • RE: Invalid VAT number on Checker

    Hi ElliotCree,
    I'm sorry to hear you are having issues with this.
    There is a known issue regarding the validity of VAT numbers on the online VAT checker.
    Could you please call our Helpline again as we do need to pass your VAT details over to the Team who are investigating this.
    VAT: general enquiries.
    Thank you.
  • RE: VAT Exemption Certificate

    Hi Antoinette,
    HMRC would not issue exemption Certificates for this scenario.
    It would always be the responsibility of the supplier to make sure that they are charging the correct level of VAT on a supply by referring to our guidance.
    Please see the guidance in reference to education supplies:
    8. Supplies provided with education.
    Thank you.
  • RE: Retroactive National Insurance Class 2 Voluntary Contributions (pension gaps)

    Hi Julie500,
    Thank you for your query,
    For HMRC to decide what class of National Insurance you are entitled to pay at, you must first apply to pay and fill in a CF83 application form. Paying 1 year of Class 2 would get you the same increase to your State pension as paying 1 year of Class 3. Please find a link to the CF83 application form below:
    Apply to pay voluntary National Insurance contributions when abroad (CF83) - GOV.UK (www.gov.uk)
    Thank you.

     
  • RE: Home responsibilities protection

    Hi tory Delve,
    Thank you for your query
    HMRC will notify DWP of any changes to your National Insurance record. DWP will review your mothers current State Pension and notify your mother of any arrears or changes to entitlement if applicable. DWP have a specialist team who are reviewing these National Insurance Records, this team will work on reviews in the date order they have been received from HMRC.  Unfortunately, we are unable to give you a timescale of when your mothers State pension payment will change. 
    Thank you.
     
  • RE: NI voluntary class 2 paid in May 2024, no update yet?

    Hi Hasnain Syed,
    Thank you for your query,
    The timescale for a Class 2 payment to be allocated to your record depends on whether you were paying off years you were outside or inside the UK. If you were paying off years you were inside the UK, it should not take at the very longest 24 weeks for the contributions to start reflecting on your record. If you were paying off years you were outside the UK and living in an EU country it could take at the very longest 38 weeks and if you were living in a None EU country 16 weeks. However if you are within 6 months of state pension age or have made the payment for a benefit purpose then your payment would be treat as a priority. If you want to progress chase your payments, please contact us on the details below:
    National Insurance Enquiries helpline
    Number: 0300 200 3500
    Text Relay: 18001 0300 200 3500
    (Text Relay)Overseas +44 191 203 7010
    Open: Monday to Friday: 8am to 6pm
    Closed on Saturdays, Sundays and Bank Holidays.
    Web Address: www.hmrc.gov.uk/ni
    Thank you.
  • RE: Change name - teen

    Hi Sterling Olu,
    Thank you for your query,
    I am sorry to hear you are struggling to get I contact with us via telephone. Another way of contacting HMRC is via our Webchat Service please find a link below.
    Contact HMRC - GOV.UK (www.gov.uk)
    On the webpage there will be a list of departments. Simply click the department that is applicable to you. On the next screen that comes up, click on the link that says “Ask HMRC online”. You should then be put through to our web chat service.
    Thank you.

     
  • RE: Confused about paying NI shortfall. How to get 18 digit reference number

    Hi Brian,
    As you are over UK State Pension Age, I can confirm that the International Pension Centre would be able to check your National Insurance account and let you know the amount of voluntary contributions that you may pay to improve your entitlement to a UK State Pension.  From the details that you have given, it would seem that you have spoken with International Pension Centre so they will be in touch with you.  Just to confirm their telephone number is 0191 218 7777.
    Thank you.
     
  • RE: state pension 2031

    Hi flora,
    Thank you for your query,
    The 35 plus years’ worth of NI payments you have will just be for your own State pension. To get a forecast of what state pension your wife is due to get when she reaches State Pension Age, she will have to request a State pension forecast from the Department for Work and pensions, please find the contact details below:
    Number 0800 731 0175
    Text Relay: 18001 0800 731 0176, +44 191 218 2051
    Welsh: 0800 731 0453
    Overseas +44 191 218 3600
    Address
    The Pension Service 9
    Mail Handling Site A
    Wolverhampton
    WV98 1LU
    United Kingdom
    Open: 8.00am to 6.00pm Monday to Friday
    Web Address
    www.gov.uk/future-pension-centre
    Unfortunately you can’t transfer National Insurance payments between spouses however there is a situation where you can transfer Child Benefit Credits. Please find the links below for a CF411 and CF411A forms if this interests you.
    Apply for Home Responsibilities Protection - GOV.UK (www.gov.uk)   (periods 1978-2010)
    Apply for National Insurance credits if you’re a parent or carer - GOV.UK (www.gov.uk)    (Periods 2010 Onwards).
    Thank you.
  • RE: Incorrect National Insurance Number (Customer Service Never Available)

    Hi Ccarlisle29,
    We will be able to trace for the contributions that were paid under the wrong National Insurance Number by using the P60s that you’ve said that you sent to us and arrange for them to be transferred to your correct Number.  Once our Team has done this they will write to you to confirm what they have done and will quote the National Insurance Number that you should use from now on.
    Once the contributions are recorded on your correct National Insurance account, you may wish to obtain a State Pension Forecast via:  Check your State Pension forecast  This will detail your current and future entitlement to a UK State Pension.
    Thank you.