HMRC Admin 21 Response

Hi Tayah_5612,
If you have a Personal Tax Account you can do this yourself.
However I suspect that you will not have been able to open one due to the error on your name. If this is the case, you can contact the NI helpline on 0300 200 3500. Lines are open 8am – 6pm Monday to Friday and they will be able to correct your NI record.
Thank you.

 

Hi MarieAnne,
Please contact the National Insurance helpline to check the progress of your application. You can contact them on +44 191 218 7777. Lines are open from 8am to 6pm Monday to Friday. Alternatively, you can use the webchat facility which can be found here -
National Insurance: general enquiries - GOV.UK (www.gov.uk) Please choose the option ‘Ask HMRC online’.
Thank you.

 

Hi user1357,
You will need to contact the National Insurance helpline and they will be able to look at your account then advise you on the tax years and your position going forward. If you had employment at that time, please have that information when you call.
Number - 0300 200 3500
Overseas - +44 191 203 7010
Open - Monday to Friday: 8am to 6pm Closed on Saturdays, Sundays and Bank Holidays.
Thank you.
 

Hi David,
Some customers with income from property may be eligible to pay Class 2 NICs voluntarily.
The guidelines are here - NIM74250 - Class 2 National Insurance contributions: special cases: property and investment income
If , after reading this, you feel you are entitled to pay Class 2 NICs, you can register to pay online via our website or by calling the NI helpline on
0300 200 3500. Lines are open 8am – 6pm Monday to Friday.
Thank you.
 

Hi Tim,
Depending on whether you are paying from the timescales are as follows:
International caseworker (countries outside the EU and EFTA) are currently working on post received 25 Feb 2024
Our EU teams are working on post received 16 October 2023.
This is will have no impact on the rates or late paid notations when we allocate the payment to the NI record.
Thank you.
 

Hi Amy,
Can I suggest you contact the NI helpline on 0300 200 3500. Lines are open 8am – 6pm Monday to Friday?
They should be able to make any necessary updates to your personal details during the call.
Thank you.


 

Hi william,
Thank you for your query.
You can complete a new CF83 application providing supporting documents. You should also provide a covering letter asking for your application to be looked at again, and explain why you think that you meet the criteria to pay at the Class 2 rate. The application can be found here -
Apply to pay voluntary National Insurance contributions when abroad (CF83) - GOV.UK (www.gov.uk).
Thank you.
 

Hi Julian,
If your NI record has not been updated 8 weeks after payment was made, please contact the NI helpline on 0300 200 3500. Lines are open 8am – 6pm Monday to Friday.
Thank you.

Hi Pedroribeiro,
If you have contacted us about this already, it should be being dealt with and I am sorry that this has not been clarified when you called.
For your reference, I am afraid that the area who would deal with a matter such as this are currently dealing with work received in March 2023.
I would suggest you call the helpline again and ask if your query has been noted and is waiting to be looked at, at this stage you can also ascertain when it was ‘logged’ and from this you will be able to ascertain roughly when it will be dealt with.
Alternatively, you can write to the following address – 
NI Account Correction Team
HM Revenue and Customs
National Insurance Contributions and Employer Office
BX9 1AN
Thank you.

Hi Cormac,
You must request this type of change request in writing and you should also complete a new CF83 application from the gov.uk website. You should submit as much information covering your time abroad.
More information can be found searching our website for Guidance on Social Security abroad: NI38.
Thank you.