Hi,
When paying National Insurance contributions from outside of the UK, some customers may be eligible to pay at the cheaper Class 2 rate rather than the Class 3 rate. If you refer back to your letter from us, it may confirm that you have been charged at the Class 2 rather than the Class 3 rate.
The area that deals with the manual allocation of the funds have a current turn around of 35 weeks or more, depending on which part of the world you are in. You can contact our National Insurance team and ask for confirmation the payment has been received.
National Insurance: general enquiries
Thank you.