HMRC Admin 19 Response

Hi AndrewJohn14,
As an overseas customer, your 18 digit reference number is made up of your National Insurance Number followed by ‘IC’ then your surname and initial if possible. The link below will confirm your 18 digit number and our bank details:  
Pay voluntary Class 3 National Insurance
If you have any problems with your bank transfer then you may wish to contact your bank for help.
Thank you.

Hi,
Please use the bank details shown on the link below for your payment of voluntary National Insurance contributions:  
Pay voluntary Class 3 National Insurance
Thank you.

Hi Sharon2,
If we send you a shortfall letter of voluntary National Insurance contributions close to the deadline of 5 April 2025, then we will extend the time limit by 31 days for you to make any payment that you may wish to make.
Thank you.

Hi,
If you have already submitted a query to us then you will not be penalised by our delay and if we reply after the 5 April 2025 deadline then we will use the rates in force when we received your query and give you more time to pay any voluntary National Insurance contributions that you may wish to.
Thank you.

 

Hi,
Provided that we receive your CF83 application form before 5 April 2025, then we will use the rates in force when we received your query when calculating any shortfalls of voluntary National Insurance contributions that you may have when we reply to you. We will also give you more time to pay any that you may wish.
We do not have an e-mail address for National Insurance contributions but if you would like to check that we have received your CF83 application form, then please call our National Insurance team and they will be able to help you further.
National Insurance: general enquiries
If you are living in an EU country then our International Team that process these CF83 forms are currently dealing with those received in January 2024.
If you are living in a country outside of the EU then our International Teams are currently dealing with them received in March 2024.
Thank you.

 

Hi Sharon2,
Any shortfalls of voluntary National Insurance contributions should be received by 5 April 2025. It is possible to pay voluntary contributions from an overseas bank account and the following link will give you the information that you may require:  
Voluntary National Insurance
Thank you.

Hi Antony Pritchard,
We apologise for the current wait times on the phone lines, during this busy time of year we are receiving a high volume of calls, we are currently trying our best to reduce the long wait times, the quietest time of day for contacting the helpline is the first and last hour the lines are open, between 8-9am and 5-6pm. However if you are unable to call at these times, an alternative to contacting us via telephone is our customer webchat. Please find the link below:
Contact HMRC
Thank you.
 

Hi,
You may be due a refund of voluntary Class 2 National Insurance contributions (NICs), we would advise you to complete form CA8480 which you can find here:
Apply for a refund of Class 2 National Insurance contributions (CA8480)
You can also ask on the form CA8480 for advice paying voluntary Class 2 NICs going forward. Unfortunately, it is not possible to give concrete advice on how to pay voluntary Class 2 NICs without access to your National Insurance account.
Thank you.
 

Get involved in research and help us improve the services we provide.
We are looking for individuals, landlords or agents who file Self Assessment returns to take part in research. To sign up, you must be 18 or older and live in the UK or EU. Register now to our research panel and we will be in touch.
Thank you. 
 

Get involved in research and help us improve the services we provide.
We are looking for individuals, landlords or agents who file Self Assessment returns to take part in research. To sign up, you must be 18 or older and live in the UK or EU. Register now to our research panel and we will be in touch. 
Thank you.