HMRC Admin 19 Response

Hi,
Please contact The Pension Service as they are able to help people over UK State Pension age who have a query about their State Pension entitlement and about paying any voluntary National Insurance contributions to improve it.
Contact the Pension Service
If you prefer to write to The Pension Service then their address is:  
The Pension Service,
Post Handling Site A,
Wolverhampton,
WV98 1AF
Thank you.
 

Hi,
You may be able to use our ‘Find your National Insurance Number’ service here:
Find your National Insurance number  
If you are not able to access this then please complete and return our form CA5403 which you can find here:
Get your National Insurance number by post
Thank you.

Hi,
If you have a full entitlement to a UK State Pension then you do not need to pay any further voluntary National Insurance contributions for pension purposes.  
If you do not have a full entitlement then you may wish to pay some voluntary contributions. Your State Pension Forecast will show you this.
Thank you.

 

Hi,
To enable us to trace for any National Insurance contributions that you may have paid before obtaining a National Insurance Number, please send us a letter and include copies of P60s, and, or payslips for the tax years that you would like us to trace.  
If you no longer have your P60s or payslips then please let us know the full name and address of each employer and the period of each employment (from … to …). Our postal address is:  
PT Operations North East England,
HM Revenue & Customs,
BX9 1AN,
United Kingdom
Thank you.

Hi AndrewJohn14,
As an overseas customer, your 18 digit reference number is made up of your National Insurance Number followed by ‘IC’ then your surname and initial if possible. The link below will confirm your 18 digit number and our bank details:  
Pay voluntary Class 3 National Insurance
If you have any problems with your bank transfer then you may wish to contact your bank for help.
Thank you.

Hi,
Please use the bank details shown on the link below for your payment of voluntary National Insurance contributions:  
Pay voluntary Class 3 National Insurance
Thank you.

Hi Sharon2,
If we send you a shortfall letter of voluntary National Insurance contributions close to the deadline of 5 April 2025, then we will extend the time limit by 31 days for you to make any payment that you may wish to make.
Thank you.

Hi,
If you have already submitted a query to us then you will not be penalised by our delay and if we reply after the 5 April 2025 deadline then we will use the rates in force when we received your query and give you more time to pay any voluntary National Insurance contributions that you may wish to.
Thank you.

 

Hi,
Provided that we receive your CF83 application form before 5 April 2025, then we will use the rates in force when we received your query when calculating any shortfalls of voluntary National Insurance contributions that you may have when we reply to you. We will also give you more time to pay any that you may wish.
We do not have an e-mail address for National Insurance contributions but if you would like to check that we have received your CF83 application form, then please call our National Insurance team and they will be able to help you further.
National Insurance: general enquiries
If you are living in an EU country then our International Team that process these CF83 forms are currently dealing with those received in January 2024.
If you are living in a country outside of the EU then our International Teams are currently dealing with them received in March 2024.
Thank you.

 

Hi Sharon2,
Any shortfalls of voluntary National Insurance contributions should be received by 5 April 2025. It is possible to pay voluntary contributions from an overseas bank account and the following link will give you the information that you may require:  
Voluntary National Insurance
Thank you.