HMRC Admin 20 Response

Hi Carol Longstaff,
Unfortunately, HMRC cannot provide any explanation with regards to your pension entitlement.
You will need to contact the Department for Work and Pensions.
Their contact number is 0800 7310469.
Lines are open from 8am to 6pm, Monday to Friday - Contact the Pension Service: Get information about your State Pension -
Thank you.

 

Hi Lynne Stk,
Unfortunately HMRC cannot provide an explanation or advice with regards to your pension calculation.
You will need to contact the Department for Work and Pensions. Please see their details here -
Contact the Pension Service: Get information about your State Pension
If you can’t get through to speak to an advisor, you can write to them at the following address:
The Pension Service
Post Handling Site A
Wolverhampton
WV98 1AF
Thank you.


 

Hi alia,
If your correct National Insurance number was traced and issued to you when you called HMRC, there will be no need for you to apply for a new National Insurance number.
Thank you.
 

Hi philas,
Unfortunately, without checking your personal records, I am unable to confirm if your U1 application has been received, or if it has the correct information shown.
Please contact the National Insurance helpline on +44 (0) 191 203 7010. lines are open from 8am to 6pm Monday to Friday.
Thank you.
 

Hi anthony mccormack,
You can only pay back to 17/18 for UK self employed persons.  
CF83 applications are for customers abroad and the Class 2 rate of abroad NICs is not like for like with the UK SE Class 2 rate.
There is strict criteria to pay prior to the 2017/18 tax year, we look at your full period and if you have applied for Small Earning Exception and Waiver and whether you have received a refund of Class 2 NICs during the requested period. to be able.  
You may wish to call our NI helpline 0300 2003500 and request to pay for those tax years and depending on your NI record you may be able to pay at the Class 2 SE Rate of NICs.
Our staff will provide you with all relevant information during your call.
They should also advise that before making any payment prior to the 2016-2017 tax year that it will increase your UK State Pension entitlement and you must contact DWP prior to making the payment to us.
Thank you.

 

Hi lightningfix23,

You appear to have created an organisation account when registering for SA, this is fine to use, however, if they now require an individual account you can select the ‘Create sign in Details’ link on this page to submit the CF83 form.
Thank you.




 

Hi StanStan Stev,
People will be able to claim NI credits from April 2026, as that is over 2 years away I would expect further details of how to claim near the time.
Thank you.

Hi CT2 Tomlinson,
Our office address is:  

HM Revenue & Customs,
PT Operations North East England,
Benton Park View, Longbenton,
Newcastle upon Tyne
NE98 1ZZ,
United Kingdom.  

Thank you.

 

Hi Geoff Goodman,
The 18 digit reference number is unique to you and the particular payment you are making.
The 18 digit number you received last year will still work but it is always best to get a new reference number which relates to the payment you are making.
Please see this link for details on how to pay and contact details to obtain a new 18 digit reference number -
Pay Class 2 National Insurance if you do not pay through Self Assessment
Thank you.

Hi johnny murray,
Without looking at your personal records I am unable to confirm if our records show the correct information.
If you think that the information on our records differs to the work you actually carried out in the UK, you would need to write to us and provide evidence of your employments and earnings/National Insurance contribution deductions.
The address to write to is:
International Caseworker EU Department
PT Operations North East England
HM Revenue & Customs
BX9 1AN
Please include the following information in your letter:
•    all employer details, which should include employers name and address, staff/payroll number (if known) and the tax years involved
•    evidence of your earnings during the period for example pay slips, P45 or P60 certificates
•    your personal details - full name (plus any previous names), date of birth, address, a contact number and your National Insurance number
•    your signature
Thank you.