HMRC Admin 20 Response
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RE: Taxable benefits query
Hi ah2023,
a) It depends on the ESA received. Contributory ESA - taxable, and Income related ESA - not taxable.
b) The benefit would be taxed in the tax year received.
c) Yes tax would be due on the interest but you would have the personal savings allowance of £1000 to set against this.
d) For this you would need to contact my colleagues on the ESA helpline 0800 169 0310
Thank you. -
RE: Tax Calculation
Hi Stuart Humphreys,
It depends on your level of income and the starting rate for savings it could be that your income woud not reach the taxable threshold.
To check you would need to contact HMRC to review. Self Assessment: general enquiries
Thank you.
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RE: Not able to update phone number
Hi TB1983,
If you are unable to self serve online to reset your phone number you will need to contact our Online Heldesk for assistance, security will need
to be completed before the number can be reset.
Technical support with HMRC online services.
Thank you,. -
RE: When I check progress, I don't see 'CF83' listed, but do see 'online' as received
Hi Steve Hill,
HMRC current timescales for submissions can be checked on gov.uk - Check when you can expect a reply from HMRC
If you have not submitted anything else the paper CF83 may be the one shown as “on-line”.
We cannot access a personal tax account as that is your own information record from various sources.
We can see post received under your individual national insurance account if you call the centre for non-residents to confirm the CF83 is received into our postal system,
answer queries regarding national insurance status and entitlements, pension status and health care provisions for people under United Kingdom pension age who live or work abroad.
Number - 0300 200 3500
Overseas - +44 19 1203 7010
Fax - 0845 915 7800
Overseas Fax - +44 19 1225 7800
Address
PT Operations North East England
HM Revenue and Customs,
BX9 1AN
Open - Monday to Friday: 8am to 6pm
Closed on Saturdays, Sundays and Bank Holidays.
Web Address - www.hmrc.gov.uk/ni
Thank you.
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RE: State Pension Contributions Living Abroad
Hi Francis Bruysels,
The applications to pay voluntary contributions to the UK - form CF83 timescales are currently at 40 weeks, we are working cases from 18th February 2023 at present for EU countries.
If we received your letter on 01/06/2023 and expected reply date us 07/03/2024.
You can check the current timescales on gov.uk for your application going forward until we issue a response inviting you to make payments that will enhance your pension.
Check when you can expect a reply from HMRC
However, if you are at 6 months to your state pension date and beyond that to state retirement, please call the Department for work and Pensions International pension centre as below and they will discuss all aspects of your application going forward.
State Pension claims and enquiries from people living outside the UK.
Number - +44 (0) 191 218 7777
Fax - +44 191 218 7021
Address
International Pension Centre
The Pension Service
11 Mail Handling Service A
Wolverhampton
WV98 1LW
Open - 8.00am to 6.00pm Monday to Friday, closed bank holidays and weekends
Thank you. -
RE: Paying class 2 as a person who resides abroad
Hi rmn0509,
The process of paying class 2 voluntary national insurance in the UK and overseas remains unchanged.
In the autumn 2023 statement for the abolition of class 2, this refers to UK mainland self-employed people only and their reported profits that pay compulsory NI.
Thank you. -
RE: State Pension Contributions Living Abroad
Hi fluffymorson Middleton.
A reciprocal agreement between countries means that any tax years in each country may be considered when you apply for state benefits, they are not transferable.
The form CA93A was a guidance booklet for deciding to pay voluntary contributions but circumstances can dictate the way forward.
The process to pay voluntary contributions for non-UK years is different, that was covered in a small paragraph within that booklet. The booklet information is now located on gov.uk -
Voluntary National Insurance Gaps in your National Insurance record
The process to pay for tax years when you are not living in the UK requires HMRC to asses you via a CF83 application to pay voluntary contributions from abroad -
Social Security abroad: NI38
Please read the booklet NI38 on the link, then you will need to decide based on your criteria which class rate of National insurance you wish to apply for. Once assessed we will write back to you inviting you to pay tax years and the amounts.
I would also recommend contacting the New Zealand government regarding your potential pension within that state to see if you are eligible for that countries state pension equivalent.
Before you apply to pay voluntary, first please contact the Department for Work and Pension International Pension centre, they will advise you regarding your state pension and any reciprocal agreement with New Zealand being included. If the years are not included, then they will also advise you if these years would increase your UK state pension if paid voluntarily as some old tax years do not boost a pension as more recent years.
State Pension claims and enquiries from people living outside the UK.
Number - +44 (0) 191 218 7777
Fax - +44 191 218 7021
Address
International Pension Centre
The Pension Service
11 Mail Handling Service A
Wolverhampton
WV98 1LW
Open - 8.00am to 6.00pm Monday to Friday, closed bank holidays and weekends
Thank you.
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RE: Change of name
Hi Pitpat,
You will need to call the online Services Helpdesk 0300 200 3600 who can look into this for you.
Thank you. -
RE: British citizen working in Norway - employer NI contribution
Hi Jana Krahulcova,
Depending on your employment and residential circumstances you must be liable to pay UK national insurance for the first 52 weeks working overseas if your employer is deducting NI. You can discuss this further with your employer as you are also now subject to the Norwegian government rules.
Please see paragraphs in the link attached under
National Insurance for workers from the UK working in the EU, Gibraltar, Iceland, Liechtenstein, Norway, or Switzerland
“If you go to work in Iceland, Liechtenstein, or Norway”
and also
“If you are not covered by a social security agreement”
Thank you.