HMRC Admin 20 Response

Hi JoeMcGilly,

If you call our National Insurance Helpline on 0300 200 3500 they will be able to check whether your direct debit may be restarted to collect your voluntary National Insurance contributions without the need to complete a new application form.

Thank you.
 

Hi Ian Macdonald,

If you would like to pay voluntary National Insurance contributions for the period that you are overseas, then please complete and return our CF83 application form
after reading leaflet NI38 ‘Social Security Abroad’.  The NI38 and CF83 can be found at the following weblink:  Social Security abroad: NI38
Voluntary class 2 contributions, currently £3.45 a week, maintain a National Insurance account for State Pension purposes as well as for claims to Employment & Support Allowance made in the United Kingdom.  
Voluntary class 2 contributions may be paid as long as the individual is employed or self-employed overseas and were normally employed or self-employed in the UK before their departures.  There are additional criteria but our International Team will be able to assess this for you.
Voluntary class 3 contributions, currently £17.45 a week, maintain a National Insurance account for State Pension purposes.  You do not have to be employed or self-employed to pay this class and additional criteria is involved but again our International Team will assess this for you.

Thank you.

Hi Arunas.T.,

Details of how to request a U1 can be found at the following weblink:  Get a statement of your National Insurance contributions (CA3916)

Thank you.

Hi Mr P,

Sorry for the delay in dealing with your request to change your bank details to continue to collect your voluntary National Insurance contributions.  
I note that your bank account will be closed before we are able to reply to you.  I can confirm that we’ll be able to help you catch up with your voluntary contributions
when we restart your direct debit so that there will be no gap.

Thank you.

Hi ts962,

You will have to contact the repayment helpline to discuss, their number is  0345 302 1429  
I am assuming that it is WTC not WFTC which was replaced in 2003.

Thank you.





 

Hi Diana64,

Section 28 of the Tax Credits Act 2002 tells us if the amount we have paid claimants for a tax year exceeds the amount of which they were entitled, it is known as an overpayment and we will make a decision on whether the overpayment should be repaid. How caseworkers reach a decision to recover overpayments is set out in COP26.
Where we have made a decision that the overpayment must be repaid, Section 29 of the Act says we must give notice to the claimants regarding the amount to be repaid, and how this is to be recovered. When a customer falls out of tax credits and their debt moved to Debt Management, s29(3) of the TCA2002 allows the debt to be treated as a taxes debt and recovered on this basis. 
Timescales for the recovery of some debts in England and Wales are dealt with by the Limitation Act (LA). The LA states that generally the time limit for the commencement of collecting a debt is six years from the date the debt became payable. This rule does not apply to tax credits and the pursuit of the debt. 
To discuss repayment in light of their personal circumstances I suggest they contact HMRC to discuss.

Thank you.


 

Hi H Rob,

Sorry that you’ve not yet had a reply to your CF83 application form.  
If you’re in an EU country the Team that process these applications are dealing with queries received in February 2023.  
If you’re in a country outside of the EU then they are dealing with queries received in October 2022.
If you’d like to call our National Insurance Helpline on 0300 200 3500 they will be able to give you a more accurate date when you might expect a reply.

Thank you.


 

Hi Moray Vincent,

Our International Team that deal with these queries are currently dealing with queries from customers received in February 2023 for EU countries or October 2022
for customers outside of the EU.
You may wish to call our National Insurance Helpline on 0300 200 3500 to check when you can expect a reply to your query.

Thank you.

Hi Darren is asking,

I note that you have P60s for a couple of tax years but your Personal Tax Account (PTA) shows that they are not qualifying for pension purposes.  
If your earnings for these tax years are recorded on your PTA, it would suggest that some voluntary class 3 contributions may be required for these tax years to count
for pension purposes.
You may wish to call our National Insurance Helpline on 0300 200 3500 to discuss these tax years and check whether any voluntary contributions are required.
Before you decide to pay voluntary contributions you should contact the Future Pension Centre to make sure that it is beneficial for you to pay them, their telephone
number is 0800 7310175.
If your earnings for these tax years are not recorded on your PTA then please send us copies and we’ll arrange for these contributions to be traced and put onto your
National Insurance account.  
Our postal address is:  
HM Revenue & Customs,
PT Operations North East England,
BX9 1AN

Thank you.

Hi O Alam,

You are welcome to call our National Insurance Helpline on 0300 200 3500 to ask any National Insurance questions that you might have.  
If you prefer to write to us, our postal address is
HM Revenue & Customs,
PT Operations North East England,
BX9 1AN
If you have access to your Personal Tax Account (PTA) you will be able to check your National Insurance and Pension positions which might answer your questions.  
If you don’t have access to your PTA you may set one up via Personal tax account: sign in or set up

Thank you.