HMRC Admin 21 Response

Hi Ruthyb,
If you are registered for class 2 for the gap you have left between March and April you may be able to voluntary pay off the gap at the class 2 rate which will help with your ESA claim next year. However for us to have a further look into your situation and the gap that has been formed please contact our Helpline or webchat service.
Please find the details below:
National Insurance Enquiries helpline
Number: 0300 200 3500
Text Relay: 18001 0300 200 3500 (Text Relay)
Overseas: +44 191 203 7010
Open:
Monday to Friday: 8am to 6pm
Closed on Saturdays, Sundays and Bank Holidays.
Web Address
www.hmrc.gov.uk/ni
Thank you.

Hi Britcanada,
If you are trying to make a voluntary payment for tax years you were living and/or working outside the UK and are paying from an abroad bank account, you can’t be on the GOV.UK website you must pay through your bank. Please use the details below:
Overseas payments
Use the following details to make a payment if your account is overseas:
•    Bank Identifier Code (BIC) - BARCGB22
•    account number (IBAN) - GB49BARC20204830944793
•    account name - HMRC NIC Receipts
Overseas payment reference
Use your National Insurance number followed by ‘IC’, your surname then your initial. If your bank limits you to a certain amount of characters, you should use your National Insurance number followed by ‘IC’ and as much of your surname as possible.
Thank you.

Hi enyaps1,
The timescale for a payment to be allocated/reallocated all depends on which class of payment has been paid and if the payment requires urgent action. Please call our customer service helpline so we can give you a more precise answer. Please find the contact details below.
National Insurance Enquiries helpline
Number: 0300 200 3500
Text Relay: 18001 0300 200 3500 (Text Relay)
Overseas +44 191 203 7010
Open:
Monday to Friday: 8am to 6pm
Closed on Saturdays, Sundays and Bank Holidays.
Web Address
www.hmrc.gov.uk/ni
Thank you.

Hi christinacosta,
Sorry for the problems that you’re experiencing in trying to call us.  I can confirm that our National Insurance Helpline number is 0300 200 3500.  Our lines open at 8 am Monday to Friday and if you could call as early as possible after this then you should be able to get through more quickly.
Unfortunately, our Individual Caseworker Team are currently only dealing with queries received in August 2023 at the minute so there will be a delay before they reply to you.
Thank you.

 

Hi A Oram,
If you are employed or self-employed overseas and were normally employed or self-employed in the UK before your departure then you may be able to pay at the voluntary class 2 National Insurance rate.  As you have advised that our International Team have accepted your application at the voluntary class 3 rate then may I ask that you write in and ask them to review their decision.  You could reconfirm your employment position in your letter.  
Our postal address is:-
HM Revenue & Customs
PT Operations North East England
BX9 1AN
United Kingdom
Thank you.

Hi Sean A,
Personal Tax Accounts (PTA) will always show any shortfalls of voluntary National Insurance contributions at the class 3 rate.
If our International Team have sent you a letter to quote any shortfalls at the voluntary class 2 rate then please work off that letter. If you need a new letter then please write to:
HM Revenue & Customs
PT Operations North East England
BX9 1AN
United Kingdom
Thank you.
 

Hi Mike,
You should contact the Pension Service for advice on your personal circumstances.
HMRC are unable to provide advice on whether you should pay voluntary National Insurance contributions or not.
Once you have spoken to the Pension Service, if you wish to pay voluntary National Insurance contributions from abroad, please complete the CF83 application form which can be found here - Social Security abroad: NI38 - GOV.UK (www.gov.uk)
Please read the information on the NI38 before completing your application form.
The contact number for the Pension Service is +44 (0) 191 2187777, lines are open from 8am to 6pm Monday to Friday.
Thank you.

Hi Nick H,
Sorry that your payment is not yet recorded on your National Insurance account.  May I ask that you call the National Insurance Helpline on 0300 200 3500 (from the UK) or +44 191 2037010 (from overseas) and they will be able to help you further.  If you could have details of your payment when you call then this might be helpful.
If you would prefer to write, please include your name, address and National Insurance Number.  Include details of your payment (bank account and sort code number) and the 18 digit reference number used.  
Our postal address is:
HM Revenue & Customs
PT Operations North East England
BX9 1AN
United Kingdom
Thank you.

Hi Adrian D,
HMRC  cannot issue a tax code prior to an income source being in payment and the SIPP company will therefore operate an emergancy tax code on your withdrawal. The tax can then be reclaimed by submitting the DT Individual form - this must be certifies by the Maltese government at section 1.  The pension details should be declared at section C2. If you intend to take a monthly pension payment we can then issue the NT code so that no further tax is taken.
Thank you.

Hi Rui Magalhaes,
No refund will be due as you have been  living and working in the UK and as such, your income is liable to UK tax.
Thank you.