HMRC Admin 20 Response
-
RE: Mechanism for paying class 2 NI contributions from abroad
Hi knn85 Lazic,
In order to apply to pay Voluntary National Insurance for periods when living and/or working outside the UK you must fill in a CF83 form to apply to pay, please find a link to the form below.
Apply to pay voluntary National Insurance contributions when abroad (CF83)
In order to apply to pay Voluntary National Insurance for periods when living and/or working inside the UK please contact our National Insurance Helpline, please find the contact details below.
National Insurance Enquiries helpline
Open Monday to Friday: 8am to 6pm
Closed on Saturdays, Sundays and Bank Holidays.
Web Address
We do advise speaking to the Future Pensions Centre first before making any voluntary National Insurance Payments. They will be able to advise you whether making voluntary payments would benefit you.
Future Pension Centre
Open 8.00am to 6.00pm Monday to Friday
Thank you.
-
Can HMRC change your National Insurance Number without informing you?
Hi Dav Chng,
The National Insurance Number you were given should not have changed.
Can I suggest you contact the National Insurance helpline.
Lines are open 8am – 6pm Monday to Friday.
Thank you. -
RE: Voluntary Contributions Payments
Hi Sue,
I am sorry you had a problem making your payment.
We are not aware of any current issues that would cause the situation to which you refer.
Can I suggest you retry, but if the problem persists, you will need to contact the National Insurance helpline .
Lines are open 8am – 6pm Monday to Friday.
Thank you. -
RE: Class 2 voluntary contributions(based abroad)
Hi knn85 Lazic,
In order to apply to pay Voluntary National Insurance for periods when living and/or working outside the UK you must fill in a CF83 form to apply to pay.
Please find a link to the form below.
Apply to pay voluntary National Insurance contributions when abroad (CF83)
In order to apply to pay Voluntary National Insurance for periods when living and/or working inside the UK please contact our National Insurance Helpline.
Open Monday to Friday: 8am to 6pm
Closed on Saturdays, Sundays and Bank Holidays.
We do advise speaking to the Future Pensions Centre first before making any voluntary National Insurance Payments, they will be able to advise you whether making voluntary payments would benefit you.
Future Pension Centre
Open 8.00am to 6.00pm Monday to Friday
Thank you.
-
RE: Completing the CF83 form - wait until employment status changes?
Hi ABCDE2024_1,
I am afraid this is a decision we cannot make for you.
I can advise that generally speaking, until 5 April 2025, you have the opportunity to pay NICs voluntarily for years from 2006-07 onwards.
If you are not close to state pension age, and anticipate commencing work outside of the UK ‘relatively soon’ you may wish to wait to submit your application.
Thank you. -
RE: Class 2 Voluntary Contributions Payment has Gone to Current Year not Filled Previous Gaps
Hi enyaps1,
I am sorry that your payment has not been allocated as you instructed.
To rectify this, you will contact the National Insurance helpline . Lines are open 8am – 6pm Monday to Friday.
Alternatively you can write to us at
HM Revenue and Customs
National Insurance Contributions and Employer Office
BX9 1AN
Thank you. -
RE: Paying for gaps in NI record before 2006 when living and working abroad in EU country
Hi Heidi,
Until 5 April 2025, you have the opportunity to pay NICs voluntarily for years from 2006-07 onwards.
There is no option to pay NICs prior to the 2006-07 tax year
Thank you. -
National insurance record - pension forecast
Hi Jedcol,
Without being able to check your record I am unable to give a definitive reply.
Can I suggest you contact the National Insurance helpline . Lines are open 8am – 6pm Monday to Friday.
Or write to us at
HM Revenue and Customs
National Insurance Contributions and Employer Office
BX9 1AN
Thank you. -
RE; National insurance record - pension
Hi Jedcol,
Pension entitlement is calculated by DWP, based on the NI collected and recorded by HMRC.
HMRC can tell you what you are obliged to pay and also what you can pay voluntarily, but I am afraid we cannot advise how the NICs you have paid will impact your pension entitlement, nor can we comment on the amount you will receive or even confirm if the maximum payable you have quoted is correct.
Your wife will need to speak to the future pension centre on 0800 731 0175 (8.00am to 6.00pm Monday to Friday) to establish if she can improve her entitlement
Thank you.
-
RE: Allocations of voluntary contributions sent by overseas bank transfer
Hi Franky,
It can take 6 weeks for a payment to be processed and appear on your national insurance record.
Please ensure with your bank the funds cleared to HMRC and if it has been over 6 weeks, please contact the overseas
National insurance helpline and they can investigate this for you.
Please ensure you have all the necessary information when you call the helpline.
Open - Monday to Friday: 8am to 6pm Closed on Saturdays, Sundays and Bank Holidays
Thank you.