HMRC Admin 21 Response

Hi Keith,
Thank you for your enquiry. It can take up to 4 weeks for post to arrive (sometimes longer if you are abroad).
If you have waited longer than 4 weeks, please contact the National Insurance helpline and we will check your records and see if a copy can be issued.
The number is 0300 200 3500 (+44 191 203 7010 if calling from abroad) Lines are open Monday to Friday, from 8am to 6pm.
Thank you.

Hi julian.wootten,
You can check the reply timescales on gov.uk for Specified Adult Childcare applications on - Check when you can expect a reply from HMRC - GOV.UK (www.gov.uk)
There is the option to pay voluntary class 3 contributions to complete any gaps you have pending the approval of your application if you are wanting to get the full state pension prior to state retirement.
If you do decide to pay class 3 contributions, please ensure you inform us that you are paying the class 3 contributions due to the pending SACC application’s approval.
If you are approved to have the credits for childcare, we will have it referenced that you are paying the class 3 in case you are rejected, we can issue a refund of your class 3 paid.
To pay class 3 voluntary please call National Insurance Helpline to discuss your gaps or use web chant services through a Personal tax account
Number - 0300 200 3500
Overseas - +44 191 203 7010
Open - Monday to Friday: 8am to 6pm Closed on Saturdays, Sundays and Bank Holidays.
Thank you.

Hi A D,
If your wife have made an error in paying Voluntary Class 2 NICs she can claim a refund. I would advise her to contact the DWP to check if a refund would affect her benefit entitlement. If a refund is made and she later decides to pay again it may be too late or she may be charged at a higher rate. Your wife can claim a refund by completing form CA8480 and submitting it through her Personal Tax Account if she has one (if not, a Personal Tax account can be setup at gov.uk/personal-tax-account) or by writing to Self-Employment Services, National Insurance Contributions Office, HMRC, BX9 1AN. 
Thank you.

Hi Liba2569
Are you able to advise what the debt relates to so we can advise you of the correct area you need to speak to?
If you are referring to tax credits please call – 0345 300 3900
Or the, pay as you earn taxes line on - 0300 200 3300
Thank you.
 

Hi gillian Timms,
Thank you for your enquiry.
Unfortunately, HMRC are unable to answer questions about your state pension entitlement. Please contact the Department for Work and Pensions on 0800 731 0175. Lines are open Monday to Friday from 8am to 6pm.
Thank you.