HMRC Admin 21 Response

Hi Thomas,
If you submitted your application online, the department are currently processing online applications received on 17/06/2024, and you can expect a reply by 14/08/2024.
If you posted your application, the department are currently processing postal applications received on 22/04/2024, and you can expect a reply by 09/10/2024.
Please note, these dates are an estimate and may change. If you sent your application before these dates, you may wish to contact the National Insurance helpline to check if your application has been received.
The number to call is 0300 200 3500, or +44 191 203 7010 if you are calling from abroad.
Lines are open from 8am to 6pm, Monday to Friday.
Thank you.

Hi Tim-JS,
It is down to the supplier to charge the correct rate of VAT as long as he is satisfied that you meet the conditions.  
With regard the payment being made partly by voucher the supplier should refer to this guidance VAT guide (VAT Notice 700).
Thank you.

Hi patrick mommertz,
Unfortunately you can only claim for the building of a new home:
Claim a VAT refund for a new home or charity building if you're a DIY housebuilder.
Thank you.

Hi Ruta,
Please refer your supplier to this guidance: Place of supply of services (VAT Notice 741A) normally VAT would not be charged and the VAT would be accounted for under the reverse charge by the customer.
Thank you.

Hi Sarah,
Regarding services this should fall under the B2B general rule and VAT would not be charged and the customer would account for the VAT under the reverse charge please see link here section 5 Place of supply of services (VAT Notice 741A).
Thank you.

Hi Abc London,
As long as the services fall under the B2B general rule you would not charge VAT and your customer will account for the VAT under the reverse charge please refer to this guidance section 6 Place of supply of services (VAT Notice 741A)
Thank you.

Hi Hiren.k3,
If the supply is for business purposes it would be deemed as B2B please refer to section 6.3 
9. Services supplied ‘where performed.
Thank you.

Hi David,
We do apologise that nobody has been able to resolve this for you. If you have made a complaint you will receive a response unfortunately we do not have a timescale for this.  There is no email address for complaints.
Thank you.

Hi MayaGoodstart,
It would depend on the service that your are providing please refer to this guidance:
Place of supply of services (VAT Notice 741A)
Thank you.

Hi Delboy,
Hello we cannot confirm what the charges would be in the countries where you are sending your goods it would depend on that particular countries import rules.
Thank you.