HMRC Admin 8 Response

Hi,
We advise you to ring our helpline so we can have a look into your account to see what the situation is with your application to pay class 2 for the years prior 2023/24. Please find our contact details below:
Number
0300 200 3500
Text Relay
18001 0300 200 3500 (Text Relay)
Overseas
+44 191 203 7010
Open
Monday to Friday: 8am to 6pm
Closed on Saturdays, Sundays and Bank Holidays.
Web Address
www.hmrc.gov.uk/ni
Thank you.

 

Hi,
We require further information to advise. Please ring our customer helpline to enquire about any potential refund of National Insurance. Please find the contact details below:
Number
0300 200 3500
Text Relay
18001 0300 200 3500 (Text Relay)
Overseas
+44 191 203 7010
Open
Monday to Friday: 8am to 6pm
Closed on Saturdays, Sundays and Bank Holidays.
Web Address
www.hmrc.gov.uk/ni
Thank you.

Hi,
In order to use the personal tax account your identity needs to be verified. If you are outside of the UK without official valid documents, you may not be able to verify your identity and cannot use the service.
You’ll need your National Insurance number or UK postcode and up to 2 of the following:

•    a valid UK passport or non-UK passport with a biometric chip
•    a UK photocard driving licence issued by the DVLA (or DVA in Northern Ireland)
•    a UK biometric residence permit or card
•    a payslip from the last 3 months or a P60 from your employer for the last tax year
•    details of a tax credit claim if you made one
•    details from a Self Assessment tax return if you made one
•    information held on your credit record if you have one (such as loans, credit cards or mortgages)

Please contact the National Insurance helpline for any assistance with issues registering for the personal tax account and any queries about your national insurance record.
Number - 0300 200 3500
Overseas - +44 191 203 7010
Open - Monday to Friday: 8am to 6pm Closed on Saturdays, Sundays and Bank Holidays.
Thank you

Hi,
Please write to HMRC to request a liability decision. Please include the following information in your letter:

•    your full name
•    your National Insurance Number
•    your date of birth
•    the date they left the UK - if applicable
•    you most recent UK address
•    your address abroad – if applicable
•    the type of work they do
•    their company name and address – UK and abroad
•    where their contract is
•    how often they work in the UK
•    your normal working pattern (the days, weeks or months they regularly work)
The address to send your letter to is:
National Insurance contributions and Employer Office
PT Operations North East England
International Caseworker 
HM Revenue and Customs
BX9 1AN
Thank you.

Hi,
If you are paying from a UK Bank account please make the payment(s) of class 2 and/or class 3 for the periods 2007-2023 to sort code - 08 32 20 account number - 12001004 account name - HMRC NIC Receipts.
We would advise to make class 2 payments separate to class 3 however. Both class 2 and class 3 are paid to the same bank details and the reference number you create for yourself.  
Please follow the instructions on the bill you have just received for 2023/24 and make the payment for 2023/24 to sort code - 20 20 48 account number - 30944793 account name - GBS Re NICO Receipts HMRC. 
Regarding your question about paying each year of class 2 individually or as a lump sum. It doesn’t really mater how you pay.
If you were to pay as a lump sum all tax years paid for will be posted to your account at the same time when we come around to allocating your payment. Paying individually may cause the times of each payment being posted to your account to differ.
Thank you.

Hi,
It should not take any longer than October for us to receive all of the information and post all the contributions to your National Insurance Records for the tax year prior.
Thank you.
 

Hi,
In order for us to look into your account to see what the situation is with the payment you have made, please ring our customer helpline.
Please find the contact details below:
Number
0300 200 3500
Text Relay
18001 0300 200 3500 (Text Relay)
Overseas
+44 191 203 7010
Open
Monday to Friday: 8am to 6pm
Closed on Saturdays, Sundays and Bank Holidays.
Web Address
www.hmrc.gov.uk/ni
Thank you 
 

Hi,
If your partner does not know the exact dates, it would be acceptable for him to provide approximate dates and advise us that these dates are approximate. 
Thank you.

Hi,
Please contact the National Insurance helpline and advise them that you want the A1 certificate to be cancelled.
They will be able to check your records and assist you with any further queries you may have.
The number to call is 0300 200 3500. Lines are open Monday to Friday from 8am to 6pm.
Thank you.
 

Hi,
You will need to ensure that your employer is using your correct national insurance number that should be on your payslips and the P60 for the tax year going forward.Your employer can amend certain tax years for you.
If the employer has submitted incorrect details to HMRC, you need to write into HMRC with copies of the P60’s for the tax years involved and we will investigate. Please speak to your employer first as they can amend the details through the payroll for certain tax years.
Please include your name address and national insurance number in a covering letter along with any P60’s for each tax year or payslips to:
Individuals Caseworker
PT Operations North East England
HM Revenue and Customs
BX9 1AN
Thank you.