HMRC Admin 20 Response

Hi Michael,

I am sorry that you have not been successful in getting through to the National Insurance Helpline.
We are unable to arrange a call back to you from a Customer Forum enquiry.
You have advised us that you have written in for you wife’s personal details to be updated, this will currently be with our Individual Caseworker awaiting process.
The current timescales for correspondence to be dealt with in Individual Caseworker is 33 weeks, and today they are working on correspondence received on
9 September 2022.
If you are unable to wait for the correspondence to be worked, you will have to call the National Insurance Helpline.

Thank you.

Hi FrenchLondoner75,

The U1 application form CA3916 can be found in the following link - Get a statement of your National Insurance contributions (CA3916)
You can submit your completed application online, or you can print it and post it to HMRC.
Please see the ‘How to Apply’ section.
If you have already completed the application form, and you have not received a U1 certificate, I can confirm the following timescales for your application are – 
Postal applications – 30 weeks – applications received on 30/09/2022 are currently being processed
Online applications – 3 weeks – applications received on 11/04/2023 are currently being processed
I am sorry to hear that you have been unable to speak to an advisor, our lines are extremely busy at present.
If you have submitted/posted your application, and you sent it before the above timescales, please contact us on +44 19 1203 7010, and we can check if we have received your application. Lines are open from 8am to 6pm Monday to Friday, it may be easier to get through to an advisor when the lines open at 8am.

Thank you.

Hi Ricardo,

Your employment in the UK has to end before you can apply for a U1 certificate, and you need to provide HMRC with a reason for leaving your employment.
If you are not ending your employment, you will not be able to apply for a U1 certificate.

Thank you.

Hi Jan Muhl,

I can confirm that you are only allocated with one National Insurance number, and this will never change.
You can check what HMRC hold on your National Insurance contributions records, information on how to do this can be found here - Check your National Insurance record
If there is no record of your previous employment on your National Insurance contributions records, you will need to provide HMRC with the further information – 
Please write to -
Individual Caseworker
PT Operations North East England
HM Revenue & Customs
BX9 1AN
Please include the following information - 
•    all employer details which should include employers name and address, staff/payroll number (if known) and the tax year the earnings are missing from
•    evidence of your earnings during the period for example pay slips, P45 or P60 certificates
•    your personal details specifically your full name (with previous names, if applicable), date of birth, address, a contact number and your National Insurance number
•    your signature
If you do not have any evidence, please provide as much information as you can.

Thank you.
 

Hi john woodall,

I cannot advise when your specific letter will be dealt with, however I can advise that the department that deals with CF83’s are currently dealing with application received in August 2022.

Thank you.

Hi Vanessa B,

I am sorry to hear that you have been unable to speak to one of our advisors, our lines are extremely busy at present.  
I can confirm that the weekly amount of voluntary class 3 National Insurance contributions is £15.85 (total for the whole year is £824.20).
The time limit for making a payment for the 2022-2023 tax year is 5 April 2025 at that rate, and 5 April 2029 at an increased rate.
Without checking your personal records I am unable to confirm how much the shortfall for that year would be for you.
If you have been employed, self-employed or claiming benefits during the 2022-2023 tax year, you may have received some credits or earnings that may contribute towards that tax year, and this would affect how many weeks you are short by.
You need to confirm with DWP whether paying voluntary National Insurance contributions for the 2022-2023 tax year will increase your pension.
You can contact them on 0800 731 0175, lines are open from 8am to 6pm Monday to Friday.
Further information on paying voluntary National Insurance contributions can be found here - Pay voluntary Class 3 National Insurance
You can use the same reference that you used to make previous payments for voluntary National Insurance contributions to HMRC, however, you must not send any payments to HMRC before checking with DWP that making a payment will increase your pension.
You can also make a payment by cheque, further information on how to do this can be found here - Pay voluntary Class 3 National Insurance
With regards to your letter, I can confirm that the area who would process your request are currently working on post dated 16 September 2022.
Your letter will be in a queue waiting to be processed, and it may take a while for a reply to be issued.
You may wish to try calling our contact centre again when lines are less busy.

Thank you.