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  • RE: Missing NI credits

    Hi,
    These credits are awarded by the DWP, you will need to contact them if you feel they are missing from your record.
    Thank you.
  • RE: payment of voluntary class 2 NIC contributions from abroad

    Hi,
    Yes, you will need to fill in a new CF83 form and fill in the Direct debit section of the form to set up a direct debit for current and future years.
    Thank you.
  • RE: Yet to receive NI number

    Hi,
    HMRC do not allocate new NINOs and we cannot give an exact timescale for your application.
    If you applied more than 8 weeks ago they should contact the National Insurance allocation helpline at the DWP to progress chase your application. Please find the contact details below:
    Number
    0800 141 2079
    Text Relay
    18001 0800 141 2075
    Open
    8am to 5pm Monday to Friday
    Web Address
    www.hmrc.gov.uk/ni
    Thank you
     
  • RE: Urgent National insurance query

    Hi,
    If you have already contacted us about this, it may be being dealt with, however the area that would deal with this are currently dealing with cases received in March 2023.
    Please contact the NI helpline on 0300 200 3500.
    Lines are open 8am – 6pm Monday to Friday.
    They will be able to confirm if the matter has already been noted and is waiting to be dealt with. If not, they will be able to take details
    Thank you
     
  • RE: Which certificate for proving payment of NI when working remotely for foreign company?

    Hi, 
    You will require a liability decision from HMRC.
    If there are no UK operations registered for the company, you may be required to register for self-assessment or pay as you earn for national insurance only depending on the decision.
    Please write to:
    PT Operations North East England
    HM Revenue and Customs,
    BX9 1AN
    We require the following details,
    Full name
    National Insurance Number
    Date of birth
    Date you left the UK – (if applicable)
    Your most recent UK address
    Your address abroad – (if applicable)
    The type of work you do
    The company name and address – UK and abroad
    Where your contract is held
    How often you work in the UK
    Your normal working pattern (the days, weeks or months you regularly work)
    Thank you.
  • RE: what kind of document do I need to prove that I pay in the UK National Health Insurance (NHS)

    Hi,
    The foreign institution can request a S041 from the UK authorities on your behalf, this will depend on the UK’s withdrawal agreement from the European Union. They submit form SED S040.
    If they are unable to request this and have advised you, then you can obtain your own record of national insurance via form CA3916.
    Get a PDU1 certificate or a National Insurance contributions statement 
    Thank you.
  • RE: NI voluntary class 2 paid in May 2024, no update yet?

    Hi,
    We apologise for the time it is taking for your payment to be actioned and posted to your record.
    If you haven’t already we would advise you to contact our helpline where we can give you a more precise reason as to why your payment is taking a while to be allocated.
    If you are within 6 months of State pension age or if a voluntary payment not being allocated is effecting you from claiming a benefit,
    We have a fast track procedure that might interest you if you fall into that category.
    Please find our contact details below:
    National Insurance Enquiries helpline
    Number
    0300 200 3500
    Text Relay
    18001 0300 200 3500 (Text Relay)
    Overseas
    +44 191 203 7010
    Open
    Monday to Friday: 8am to 6pm
    Closed on Saturdays, Sundays and Bank Holidays.
    Web Address
    www.hmrc.gov.uk/ni
    Thankyou
     
  • RE: Off Line Forms for Name Change

    Hi,
    Your daughter should call the NI helpline on 0300 200 3500. Lines are open 8am – 6pm Monday to Friday.  
    Please note that whilst obviously you can assist her with the call if she wishes, your daughter must make the call herself.
    Alternatively she can write to us at:
    HM Revenue and Customs
    NI Account Correction Team
    National Insurance Contributions and Employer Office
    BX9 1AN
    However please note, the area that would deal with her written request are currently dealing with work which was received in March 2023.
    Thank you.
     
  • RE: NI credit for years in Canada 🇨🇦

    Hi,
    Reciprocal agreements between counties are considered when you go to claim your UK state pension, there are no credits applied but they are taken into account.
    Please contact the International Pension Centre at the Department for Work and Pensions to discuss the tax years involved for when the agreement commenced. If the years involved are not considered, you may have the option to increase your UK state pension that they will also advise you on.
    Number - +44 (0) 191 218 7777
    Open - 8.00am to 6.00pm Monday to Friday, closed bank holidays and weekends
    Thank you
  • RE: Can I transfer my child benefit NI credits to my husband from 2006

    Hi,
    The NI credits associated with a claim to Child Benefit can only be transferred to your spouse to be credited to the same year.
    So in the specific scenario you describe, 2013-14 NI credits can only be transferred from you to your spouse and noted on their record for 2013-14 and not for a later or earlier year.
    If, using the same example, your spouse did not have a gap in the 2013-14 year, we would not transfer the credits from your NI record
    Thank you