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Posted Sat, 23 Apr 2022 09:06:21 GMT by David Lees
Hello, I have registered online for Self Assessment on the 06th of April 2022 having started my own small business as a sole trader. I also registered on line to receive HMRC information via email at the same time. It was indicated that I would receive my UTR within 10 days by this method but I have still not received it. There are no pending documents shown in my Government Gateway personal tax account, neither are there any messages. I've tried to call the helpline number but hang up after 40 minutes, or have had the call terminated by the automated HMRC system. Can anybody advise me how to check if the application is progressing normally? Many thanks.
Posted Mon, 25 Apr 2022 12:32:21 GMT by HMRC Admin 17

Hi,
 
Our usual timescale for setting up the UTR is 10 working days, however the timescale is longer than that currently.

If you contact our Self Assessment department we can check if the record has been created.
See Link:

Self Assessment: general enquiries      .

Thank you.

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