HMRC Admin 25 Response

Hi CLeo,
You must first speak to DWP (Future Pension Centre) before making any voluntary National insurance payments to HMRC.
If you are unable to get through on their helpline then you can request an interest in paying by completing the call back request form.
When you have had confirmation from the DWP of which years and how much you need to pay and that the payment will benefit your State Pension, then you can contact HMRC.
To be able to make a voluntary class 3 payments from a UK bank account you must use an 18 digit reference number.
We are experiencing a high volume of calls at the current time but we are taking measures to reduce the wait times.
The quietest time to call is the first and last hour the phone lines are open so between 8-9 am and 5-6 pm.  
If you are unable to get through on the helpline to get your 18 digit reference number then you can contact us via webchat, please find the link below:
Contact HMRC
Alternatively, you could pay via cheque and if you do not have an 18 digit reference you can write you National Insurance number on the back of the cheque. 
You must make the cheque payable to 'HM Revenue and Customs only' and along with the cheque send in a cover letter with the following information:
•              your name
•              your address
•              your phone number
•              your National Insurance Number
•              what the payment is for - Class 3 National Insurance
•              the period you are paying for
•              a request for a receipt - if you want confirmation of the payment
Thank you
 

Hi Ian,
The address to write to is:
Pay As You Earn and Self Assessment, HM Revenue and Customs, BX9 1AS.
For assistance regarding setting up an online account, you will need to contact our online helpdesk:
Technical support with HMRC online services
If you are unable to set up an online account, then once the POA details are submitted you can contact HMRC for assistance:
Income Tax: general enquiries
Thank you

Hi Rob H,
It will - your pension contribution will reduce your Adjusted Net Income, and bring it under the £100,000 threshhold.
Personal Allowances: adjusted net income
You are correct, you would only declare this pension contribution amount on your return, as your AVC is already accounted for in your pay.
Thank you. 

Hi C4U9093,
You need to include the income in the 24/25 tax return before any refund can be issued.
Thank you.

Hi Marmenor,
The form does not ask for bank details, but you can add them so that the funds can be paid there.
We cannot pay into a foreign bank account,
Thank you. 

Hi tday01,
If a CF83 has been actioned and a response issued, you will need to contact National Insurance to discuss options further you can use the webchat function through gov.uk to contact an adviser.
You can also call, if from the UK you can call 0300 200 3500 or +44 191 203 7010 if calling from abroad.
You can also write in to:
PT Operations North East England 
HM Revenue and Customs
BX9 1AN
Letters need to include you full name, National insurance number, Date of Birth, full current address and be dated and signed.
Please inform them of your issue and a caseworker will provide further assistance. 
Please remember that not informing our advisors or caseworkers about a payment or using an incorrect reference number could delay your payment allocation or cause your payment to go missing.
 

Hi ALEXANDROS VASSIS,
Unfortunately, we are unable to answer you query through the forum.
We will need to know more specifics regarding your circumstances that we can’t take over a public domain.
Please write into our International caseworkers at:
PT Operations North East England
HM Revenue and Customs
BX9 1AN
In your letter, please include the following:
Your full name, National Insurance Number,
Date of Birth,
The date you left the UK, your most recent UK address, your abroad address, what you do for work, the name of the company you work for and their address – UK and Abroad, where your contract is held.
Let us know if your work will ever bring you to the UK and inform us of your working pattern.
Include any other form of income, amount and frequence it’s paid.
Remember to date and sign your letter even if you are typing and printing out your enquiry. 
Once we receive this information, we can assess wether you will need to be subject to any UK National Insurance.
Thank you. 
 

Hi Sarah,
You should complete CF411a – Application form for Credits for Parents and Carers for the period they believe are missing from the National Insurance record
Apply for National Insurance credits if you’re a parent or carer
Thank you. 

 

Hi John,
Yes, the payment can be made in one lump sum using the reference number as quoted NI + "IC" + SURNAME + INITIAL up to 18 characters.
Please note if limited to a certain amount of characters, use NINO followed by IC and as much of surname as possible.
Thank you. 

Hi manpreet jonar,
The tax year 2024/25 will be available to view after the tax years ends, after 6 April 2025.
If you are thinking about voluntary paying 2024-25 and you have not worked or claimed any benefits during the tax year then the amount of class 3 due to pay will be £907.40.
You can contact the National Insurance Helpline to enquire about paying after 5 April 2025.
You must however first confirm with the Future Pension Centre within the DWP that you need to pay this year.
Please find the contact details below:
Future Pension Centre- 0800 731 0175
National Insurance Enquires- 0300 200 3500
If you have worked or claimed benefits during the tax year then it can take until October 2025 for HMRC to gather all of your relevant Employment and Benefit information and for it be reflecting on your record. 
You must enquire to Future Pension Centre for confirmation that you paying any tax years will increase your State Pension.
Thank you