HMRC Admin 25 Response

Hi R Tho,
Sometimes there may be liability for Class 1 National Insurance contributions for a certain number of years after leaving the UK if your UK employer sends you to work overseas for them.
The question about being employed by the same employer before leaving the UK is to help us check that your National Insurance account is correct, that there are no missing contributions and will help us to check if there was any liability.
Thank you. 

 

Hi stuart,
Details of how to contact Future Pension Centre can be found here:
Contact the Future Pension Centre
If you would like a State Pension Forecast to check your current and future entitlement to a UK State Pension, then you may obtain this here: 
Check your State Pension forecast
Thank you. 
 

Hi Colin,
Sorry for the problems that you’re experiencing in trying to contact Future Pension Centre.
Their telephone number from overseas is +44 191 218 3600.
It can take up to 8 weeks for your payment of voluntary contributions to be reflected on your Personal Tax Account so you may wish to call the National Insurance Helpline on +44 191 203 7010 and they will be able to ensure that your payment has been received and arrange for allocation. You may wish to have your payment details handy when you call.
Your Personal Tax Account will be able to show you your updated State Pension entitlement once your payment of voluntary contributions has been allocated.
Thank you. 

 

Hi Rebecca Dodd,
You will be able to trace your National Insurance Number here:
Find your National Insurance number
The other option for you is to call our National Insurance Helpline on 0300 200 3500 (from the UK) or +44 191 203 7010 (from overseas) and they will be able to help you further.
National Insurance: general enquiries
Thank you. 

Hi G Brett,
May I ask that you call our National Insurance Helpline on 0300 200 3500 (from the UK) or +44 191 203 7010 (from overseas) and they will be able to check your National Insurance account and make sure that we have received your payment.
Please have your payment details handy when you call them.
Thank you. 
 

Hi peaf54321,
It can take up to 8 weeks for your payment of voluntary contributions to be reflected on your Personal Tax Account (PTA).
Our International Team will allocate your payment to your National Insurance account and your PTA will reflect this.
If you could check your PTA after 8 weeks to ensure that your payment has been allocated as you intended.
If your payment has not been allocated after 8 weeks or not as you intended, then please call our National Insurance Helpline on 0300 200 3500 (from the UK) or +44 191 203 7010 (from overseas) and they will be able to help you.
National Insurance: general enquiries
Thank you. 

Hi Millie,
If you have a Personal Tax Account (PTA) then you will be able to update your address through this service.
If you have not yet got a PTA then you may wish to set one up here:
Personal tax account: sign in or set up
The other option available to you is to call our National Insurance Helpline on 0300 200 3500 (from the UK) or +44 191 203 7010 (from overseas) and they will be able to help you.
National Insurance: general enquiries
Thank you. 

 

Hi London1983,
Please contact the National Insurance helpline to check if your payment has been received, and to discuss your options on applying for a refund. The contact number is +44 191 2037010, lines are open from 8am to 6pm, Monday to Friday.
National Insurance: general enquiries
Thank you. 

 

Hi Antanas1963,
Sorry for the delay in allocating your payment of voluntary contributions to your National Insurance account.
It can take up to 8 weeks for your payment to be allocated.
As you have waited this time already, may we ask that you call our National Insurance Helpline on 0300 200 3500 (from the UK) or +44 191 203 7010 (from overseas) and they will make sure that your payment is recorded and arrange allocation.
You may wish to have your payment details handy when you call just in case they need some details.
National Insurance: general enquiries
Thank you. 


 

Hi Shing Hsu,
Box 35 is for capital gains not remitted to the UK.
RBC means Remittance Based Charge, which is £30,000 or £60,000.
The remittance based charge  only applies, if you have been resident in the UK for more than 7 of the last 9 years and is added into the tax calculation.
If you are resident and not domiciled for less than 7 years, RBC does not apply.
Box 36 is for adjusting the payments on account POSAs) that are due for the follwing year.
You can find guidance on payments on account here:
Understand your Self Assessment tax bill
Thank you