Tax refund throught Tommy tax

I put and application through for a tax refund which I got told I was due from Tommy tax the application was put through and I got an update saying that I would receive the refund in August 2022 ever since then I have been chasing the refund and I keep getting told it in security everything I ring hmrc I get put on hold then cut off I wound like to know when I can expect thing fiasco to done with as I ha e been count on the money with the inflation and it would do good

Hi,

We would not be able to advise of a date as we can't access your record. If you contact our Self Assessment team again we will refer this on if it is passed the expected timescales.

Self Assessment: general enquiries

Thank you.