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Posted Wed, 28 Jul 2021 07:24:40 GMT by Shweta Makkar
We haven't received the Customs VAT Certificate by post. What is the process to get the copy of the same.Is it possible to extract online? I registered on customs declaration services yesterday, but didn't receive any confirmation yet.
Posted Wed, 28 Jul 2021 15:48:41 GMT by HMRC Admin 10
Hello

If you require a duplicate C79 certificate please contact the helpline on 0300 200 3700 and they will be able to request this for you.

Thankyou.

Regards.
Posted Thu, 29 Jul 2021 11:25:35 GMT by Shweta Makkar
This number is incorrect. I am not authorize to call on this no.. Is there any other no. or option?
Posted Fri, 30 Jul 2021 13:34:36 GMT by HMRC Admin 2
Hi,

You can check the number here:

VAT: general enquiries

If you are unable to call the number, you will need to write in to request a duplicate.

VAT Central Unit Microfilm Section
8th Floor
Alexander House
Victoria Avenue
Southend-on-Sea
SS99 1AU

Thank you.

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