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  • RE: What counts as a "government-approved training course"?

    Hi,
    Courses for approved training credits are vocational, technical or rehabilitative. Customers do not claim approved training credits as the Training Enterprise Council or local enterprise companies notify HMRC of attendees on approved training courses.
    Thank you.
  • RE: I’m 64 and Only 12 years paid

    Hi,
    The minimum amount of qualifying years a person needs to qualify for a State Pension is 10 years. However, if you would like confirmation of your current State Pension entitlement, you can get a state pension forecast on the link below:
    Check your State Pension forecast
    If you wish to apply for National Insurance credits for periods your were a parent claiming child benefit, you can apply via the application forms below:
    Home Responsibilities Protection
    CF411 form (Periods 6 April 1978 and 5 April 2010)
    You’ll have received HRP automatically if between 6 April 1978 and 5 April 2010 you were claiming:
    • Child Benefit for a child under 16
    • Income Support because you were looking after a sick or disabled person and were not available for work
    You’ll need to apply for HRP if you think it’s missing from your National Insurance (NI) record.
    Apply for National Insurance credits if you’re a parent or carer
    CF411A form (Periods 5 April 2010-Current)
    If you’re a parent or carer of a child under 12, you should automatically get credits if you claim Child Benefit.
    If you or your partner are registered for Child Benefit you can:
    • apply for credits missing from your National Insurance record
    • transfer credits from a spouse or partner
    If you’re a foster or kinship carer, you can apply for National Insurance credits. You’ll need to provide supporting evidence with your form.
    Thank you
     
  • RE: Do I need to pay the gaps in my national insurance contribution record

    Hi,
    HMRC cannot confirm how many years of NICs need to be paid in order to qualify for a full state pension.  
    Most people need a minimum of 25 fully paid years to qualify for a full pension but depending on individual circumstances, many customers need considerably more than 35 years, mainly those who have been part of a contracted out pension scheme.
    If you are unable to ascertain your pension situation from your personal tax account, you will need to speak to the DWP.
    Thank you.
  • RE: NI credits for full time parenting

    Hi,
    If the payment of Child Benefit ends, the associated NI credits will also end.
    Please see link below for more information on the criteria that needs to be met.
    Child Benefit if you leave the UK
    Thank you.
     
  • RE: NI contributions - differing bank account names

    Hi,
    As long as the account number and sort code match the ones that you were given, it will be fine to proceed.
    Thank you.
  • RE: Why can you not find out what employers paid your NI contributions.

    Hi,
    The action to take depends on why you need the information.
    For an Industrial Injury Claim, you will need to make the request by letter. Please include: 
    • Full Name
    • Address
    • DOB
    • National Insurance number
    • Explanation as to what they require
    • If from a solicitor we need a signed authority - authorising HMRC to release this information to the solicitors
    • Dated signature (without this we will not process request)
    The letter should be sent to: 
    RRS Employment Histories
    Room BP8003
    HM Revenue and Customs
    National Insurance Contributions Office
    BX9 1AN

    For employment history of any period in the last 5 years for background or security checks, please contact our Income Tax team. 
    Income Tax: general enquiries

    For Employment History for any other reason, you can complete the online form for a SARS request under the General Data Protection Regulation. Go to www.gov.uk and search for HMRC SAR. If you are unable to use the form, you can write to us to request the information you require. Your written request must include all of the following – 
    • full name
    • National Insurance number
    • date of birth
    • current address and previous address if you have moved within the last 5 years
    • what information you need and over what time period you need the information for
    • your original signature (Online requests do not require this)
    Send the letter to:
    SARS/DPU
    HM Revenue and Customs
    National Insurance Contributions Office
    BX9 1AN
    Thank you.

     
  • RE: Imposible to contact HMRC for NIN Voluntary Contributions after contacting my future pension

    Hi,
    As long as you have contacted the DWP before 5 April 2025 and you have been unable to contact us to get the 18 digit reference number due to the high demand on the telephone lines you will be able to pay voluntary NICs after the deadline has passed at the rates that were applicable in the 2023 to 2024 tax year.
    However I would advise to keep trying to contact the helpline, the first and last hour the helpline is open is the quietest tie to contact so between 8-9am and 5-6pm. We are currently taking measures to try and reduce the wait times on the telephone lines.
    Thank you.
     
  • RE: National Insurance Credits for Grandparent who looks after grandchildren.

    Hi,
    There will be no impact on your daughters record if we were to transfer the credits to yourself. If your daughter needed the credits for the tax year we would not allow a transfer.
    If she does not need the credits there as she has a qualifying year through other means such as through working or claiming other benefits. Then a transfer would be awarded and it would have no impact on her record now or in future.
    Thank you
     
  • RE: Submitting CF83 form late due to Future Pensions delay on callbacks

    Hi,
    We advise anyone who wishes to pay voluntary contributions for periods abroad to submit their CF83 application form before 5 April 2025 deadline even if waiting for a callback from DWP. If you submit a CF83 form prior to 5 April 2025, we will process it as quickly as possible. No one who has sent a form on time will be disadvantaged. Once we issue your shortfall to you, you will be given time to pay voluntary National Insurance contributions after the deadline has passed.
    Thank you.
  • RE: NI Record

    Hi,
    Yes, this is the correct address.
    Thank you.