HMRC Admin 32 Response

Hi,
If paying by cheque, please write your National Insurance number on the back of the cheque. 
You must make the cheque payable to 'HM Revenue and Customs only' and along with the cheque send in a cover letter with the following information:

• your name
• your address
• your phone number
• your National Insurance Number
• what the payment is for - Class 3 National Insurance
• the period you are paying for
• a request for a receipt - if you want confirmation of the payment

The address is: 
PT Operations North East England
HM Revenue and Customs
United Kingdom
BX9 1AN
This is regardless of where the cheque is sent from.
Thank you.
 

Hi KATARZYNA DOBROS,
Sorry you’re finding it hard to get through to us. It’s important we receive notification of a payment and that you receive an 18 digit reference number before submitting a payment.
We recommend you also contact the Future Pension centre on 0800 731 0175 to see if making payments will benefit your pension.
If you can not gain payment options from your pension forecast, you need to contact us to ensure you can make a payment. 
You can then contact us for payment details on 0300 200 3500.
You can use the web chat function through HMRC to obtain a 18 digit reference number. 
You can also write in to request payment details. The address is:
PT Operations North East England
HM Revenue & Customs
BX9 1AN
Thank you.
 

Hi,
You must first speak to DWP (Future Pension Centre) before making any voluntary National insurance payments to HMRC, if you are unable to get through on their helpline then you can request an interest in paying by completing the call back request form.
When you have had confirmation from the DWP of which years and how much you need to pay and that the payment will benefit your state pension, then you can contact HMRC.
To be able to make a voluntary class 3 payments from a UK bank account you must use an 18 digit reference number. We are experiencing a high volume of calls at the current time but we are taking measures to reduce the wait times. The quietest time to call is the first and last hour the phone lines are open so between 8-9 am and 5-6 pm.  
If you are unable to get through on the helpline to get your 18 digit reference number then you can contact us via webchat, please find the link below:
Ask HMRC online
Alternatively, you could pay via cheque and if you don’t have an 18 digit reference you can write you National Insurance number on the back of the cheque. 
You must make the cheque payable to 'HM Revenue and Customs only' and along with the cheque send in a cover letter with the following information:

• your name
• your address
• your phone number
• your National Insurance Number
• what the payment is for - Class 3 National Insurance
• the period you are paying for
• a request for a receipt - if you want confirmation of the payment

Thank you

Hi,
If our current timescales are advising that we will issue a CF83 reply in September, you will have a 31 day time limit to make the payment.
Thank you.

Hi,
You must first speak to DWP (Future Pension Centre) before making any voluntary National insurance payments to HMRC, if you are unable to get through on their helpline then you can request an interest in paying by completing the call back request form.
If you submit a request by the deadline, you will be able to pay voluntary NICs after the deadline has passed at the rates that were applicable in the 2023 to 2024 tax year.
To be able to make a voluntary class 3 payments from a UK bank account you must use an 18 digit reference number. We are experiencing a high volume of calls at the current time but we are taking measures to reduce the wait times. The quietest time to call is the first and last hour the phone lines are open so between 8-9 am and 5-6 pm.  
If you are unable to get through on the helpline to get your 18 digit reference number then you can contact us via webchat, please find the link below:
Ask HMRC online
Alternatively, you could pay via cheque and if you don’t have an 18 digit reference you can write you National Insurance number on the back of the cheque. 
You must make the cheque payable to 'HM Revenue and Customs only' and along with the cheque send in a cover letter with the following information:

• your name
• your address
• your phone number
• your National Insurance Number
• what the payment is for - Class 3 National Insurance
• the period you are paying for
• a request for a receipt - if you want confirmation of the payment

The address you will need to send the cheque into is:
National Insurance Contributions & Employer Office
HM Revenue & Customs
BX5 5BD
Thank you
 

Hi,
It's possible that your 18-digit reference number has changed. This could be due to the amount you need to pay or if you qualify for a different Voluntary class rate. We also need to know if you plan to make a payment. Please do so by either the following:
You can call us at 0300 200 3500, and we will set up instruction on your account for receiving payment, as well as confirm or update your 18-digit reference number and any changes to our payment options.
Alternatively, you might be able to make a payment through your pension forecast on your Personal Tax Account via the Government Gateway.
You can also write in to request payment details. The address is:
PT Operations North East England
HM Revenue & Customs
BX9 1AN
If writing in to us, you will need to include your full name, address, contact number and National Insurance number. 
Please remember that not informing us about a payment or using an incorrect reference number could delay your payment allocation or cause your payment to go missing.
Hope this helps.
Thank you.

Hi,
When in receipt of a Child Benefit you gain credits through an award of Home Responsibilities Protection (HRP) providing you turn State Pension age after 5 April 2010 . 
For HRP to be awarded, we must have paid you Child Benefit for a child under the age of 16 for the full tax year. A tax year runs from 6 April to 5 April. Since 2005 was the first tax year you started to receive a Child Benefit, you were not claiming Child Benefit for a child under 16 for the full tax year and no credits will have been awarded. 
Thank you.

Hi,
We apologise you couldn't get through when you tried. The online services will direct you to an adviser if the digital assistant is unable to help with your query.
Thank you.

Hi,
You can make an application for Credits for Parents and carers via a CF411A form. Please find a link to the form below:
Apply for National Insurance credits if you’re a parent or carer
Living outside the UK may make a difference to the awarding of the credits for the period you lived outside the UK. You must let us know of any periods you have lived outside the UK.
We will respond to your application with a decision letter.
Thank you