HMRC Admin 32 Response

Hi,
We are aware that due to the increased demand on DWP helplines you may struggle to get through to them before the deadline.
You can request a call back to discuss payment of voluntary NICs for tax years between 2006 and 2018 by completing and submitting an online form to register your interest.
This will be sent to DWP and a call back arranged within 8 weeks. To find this form see below link.
Contact the Future Pension Centre
If you submit your request by the 5 April 2025 deadline, you will still be able to pay voluntary National Insurance contributions after the deadline has passed.
Thank you.
 

Hi,
The deadline to pay tax years 2006 to 2007 - 2018 to 2019 is 5 April 2025. 
You can still pay tax years 2019 to 2020 onwards after 5 April 2025, however the payment amount needed to fill the year will change every tax year.
If you have not done already you must first speak to the DWP (Future Pension Centre) only they can specifically tell you which years and how many years you need to pay for.
We understand that due to the high demand on telephone lines that some customers are struggling to get in contact with DWP.
DWP have launched an online form so that any if you are unable to speak to DWP before the deadline you can register their interest in paying voluntary NICS and request a call back.  
If you submit a request by the deadline, you will be able to pay voluntary NICs after the deadline has passed at the rates that were applicable in the 2023 to 2024 tax year.
Thank you

 

Hi,
If you live or work abroad (or have previously)
To pay any voluntary contributions you must have either:

• previously lived in the UK for 3 years in a row or
• paid contributions or had Class 2 contributions treated as having been paid for at least 3 years

To pay Class 2 voluntary contributions both of the following must also apply:

• you worked in the UK immediately before leaving
• you’re currently working abroad (or you worked while you were abroad)

Juvenile Class 3 Starting Credits will not satisfy the condition "had Class 2 contributions treated as having been paid for at least 3 years.
Thank you.
 

Hi,
If you do not know the previous name of an employer that has been bought you can put the current name of each employer, it is also important you include the exact start and end date of each employment.
Thank you.

Hi,
Since you submitted your application before April 5 2025, we will continue processing it and will consider any tax years affected by this deadline.
You will still have the opportunity to make a payment, as long as you pay before the extended deadline dates provided in your response.
Additionally, please reach out to the DWP to determine if making payments will enhance your pension instruction on how to contact them will be included in your response.
Once you have made your payment for all applicable years, there’s no need to contact us again; we will allocate your payment to the relevant tax years.
However, If you wish to pay for one or specific tax years, Please let us know the tax years for which you have made payments, and we will inform our caseworkers about the specific allocation of these payments.
To inform us:
National Insurance: general enquiries
Thank you.
 

Hi,
If you have already submitted a CF83 form, we’re processing it as quickly as possible. No one who has sent a form on time will be disadvantaged. You will be given time to make your payment once we issue your shortfall amounts regardless of when that is. So yes if you don't hear until 2026, you will still be able to pay for the years 2006 onwards? 
Thank you.

Hi,
Only the DWP can give you advice on how making a payment will impact your pension. 
You can contact the Future Pension Centre on 0800 731 0175
If you have already reached State pension age, you need to contact the Pension Service on 0800 731 0469.
You can then use your payment details gained from HMRC to make this payment. 
Thank you.

Hi,
Regardless of where the payment is being made from, the reference quoted on the original letter issued to your daughters should be used.
Thank you.

Hi,
There is no automated confirmation of receipt, allocation of money to gaps is taking longer than normal due to the sheer volume of payments being made, if your PTA has not been updated after four weeks then please check back with the department. Actual date of payment will be used in all cases so you will not miss out due to our process taking longer than normal.
Thank you.

Hi,
The funds must be received by HMRC no later than 05 April 2025.  If they are received on 07 April 2025 they will not be accepted.
You will need to allow for any potential delays by the banking system when deciding when to make your payment.
Thank you.