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Posted Mon, 03 Apr 2023 08:29:33 GMT by B4gga
We submitted our application and under 'track form' the status of the application states 'completed' but we are unable to track the progress of said application. Currently what is the time frame for OPR applications?
Posted Tue, 04 Apr 2023 13:31:45 GMT by HMRC Admin 17

Hi,
 
I would advise contacting inward-outwardprocessing.citex@hmrc.gov.uk explaining the situation or the

CIT helpline is 0300 322 9434  .

Thank you.
Posted Sun, 09 Apr 2023 17:54:43 GMT by B4gga
Just checked our online account the option to track the track has now completely disappeared from the gateway account. I have emailed the team 5 days ago but am yet to receive a response. Any help would be appreciated.
Posted Wed, 19 Apr 2023 08:14:35 GMT by HMRC Admin 17

Hi,
 
Due to the Easter Bank Holiday there may be a delay in responding.

I would advise calling the CIT helpline is 0300 322 9434 or
send another prompt email to inward-outwardprocessing.citex@hmrc.gov.uk .

Thank you.         

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