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Posted Fri, 17 Nov 2023 15:21:02 GMT by
After registering for Self Assessment online, a message told me that my UTR would be sent by post. I registered at the end of September and still haven't got the UTR.
Posted Thu, 23 Nov 2023 09:22:41 GMT by HMRC Admin 25 Response
Hi mike£SD Sam,
If you still have not received the UTR then you will need to contact HMRC to check on the progress:
Self Assessment: general enquiries
Thank you. 
Posted Tue, 16 Jul 2024 04:57:37 GMT by Ceri Mann
I have same problem but trying to pay CGT. Been trying to contact HMRC. So far spent over 3 hours waiting in queues or had a message saying we cant take your call, goodbye. Very annoying especially as being charged for it! Have now resorted to this. Cant find how to post in CGT forum either! Only reply to someone else's post. Arrggghhhhh!!!!!
Posted Wed, 17 Jul 2024 10:46:54 GMT by HMRC Admin 8 Response
Hi,
Please refer toguidance at:
Report and pay your Capital Gains Tax
Thankyou
Posted Tue, 12 Nov 2024 13:01:25 GMT by Jona
My agent submitted request for utr over a month ago but neither of us have received the utr - is there a known delay? What are the current response times snd shat can we do to expedite a response??
Posted Tue, 12 Nov 2024 15:09:16 GMT by Wai Leong
My husband has the same problem. He registered twice online to get a UTR Reference number on 6 July 2024 and 4 October 2024. He still has not received the UTR.
Posted Wed, 13 Nov 2024 08:40:24 GMT by HMRC Admin 19 Response
Hi Wai Leong,
You will need to contact our Self Assessment team to progress chase this.
Self Assessment: general enquiries
Thank you.
Posted Wed, 13 Nov 2024 09:06:14 GMT by Jona
They never pick up when you ring and the on line stuff doesn't answer my questions.
Posted Wed, 13 Nov 2024 10:01:34 GMT by HMRC Admin 8 Response
Hi,
You can check on the expected date for reply at:
Check when you can expect a reply from HMRC
Thank you.

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