HMRC Admin 20 Response
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RE: NI Credits for the period before immigrating to UK
Hi,
You are unable to contribute national Insurance contributions voluntarily before the date you officially entered the UK.
Any previous countries liability will be with them for an equivalent pension in their state.
This means you may not be able to reach the maximum UK state pension.
Please call the Department for Work and Pensions - International area to discuss your overseas involvement to the UK on +44 (0) 191 218 7777.
Thank you. -
RE: Asked to pay Class 3 voluntary contributions when colleagues in same situation pay Class 2
Hi crystalj,
To apply to pay voluntary National Insurance contributions whilst overseas, please complete and return our CF83 application form after you have read leaflet NI38.
Social Security abroad: NI38
Before applying to pay voluntary contributions please first obtain a State Pension Forecast.
This will detail your current and future entitlement to a UK State Pension and you will be able to decide whether you wish to pay voluntary contributions.
You may find this via Application for a State Pension forecast
Thank you.
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RE: Paying Voluntary Class 2 and Class 3 NICs from abroad
Hi jerrymaker,
Details of how to pay your voluntary National Insurance contributions may be found via Pay voluntary Class 3 National Insurance
You do not have to pay all of the tax years in one go – but we would ask that you make at least one full tax year at a time or multiple tax years at a time.
Please bear in mind the time limits for your voluntary contributions to reach us.
When we receive your payment we will arrange for it to be allocated to your National Insurance account, it will then reflect on your Personal Tax Account.
If we have not allocated your payment as you wished then you may wish to call our National Insurance Helpline on 0300 200 3500 (from the UK) or +44 191 203 7010 (from overseas) and they will be able to help further.
We would ask that you wait at least 10 working days from sending your payment before you call our Helpline to allow for your payment to be shown on your account.
To check how many tax years that you need to pay to reach a full State Pension, please call the Future Pension Centre on 0800 731 0175 (from the UK) or +44 191 218 3600 (from overseas) and they will be able to help you about this.
Thank you. -
RE: Voluntary Class 2 payments changed to Class 3 without any correspondence
Hi,
An individual’s Personal Tax Account will always show any shortfalls of voluntary National Insurance contributions at the class 3 rate.
If you have received an annual request for payment for the 2023-2024 tax year then please use this to make any payments of voluntary contributions as this should be at the class 2 rate.
If you do not receive annual requests for payment then please complete and return our CF83 application form and you may either pay your voluntary contributions by direct debit (through a UK or Channel Islands bank account) or by annual payment.
Please read leaflet NI38 ‘Social Security Abroad’ before completing the CF83 see:- Social Security abroad: NI38
Thank you. -
RE: Missing State Pension Contributions
Hi,
If you believe you have missing National Insurance Credits from Child Benefit you can fill in form CF411 (periods 6 April 1978-5 April 2010) or form CF411A (periods 6 April 2010-Now) to apply for the Credits.
We will work your application then a decision letter will be issued to you.
If you disagree with our decision there will be an explanation at the bottom of the letter on how to ask us to Reconsider our decision. Please find links to the application forms below:
Apply for Home Responsibilities Protection - GOV.UK (CF411) (periods 1978-2010)
Apply for National Insurance credits if you’re a parent or carer - GOV.UK (CF411A) (periods 6 April 2010-Now)
Thank you.
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RE: NI Gap Payments in wrong order?
Hi,
You will need to contact our Technical support with HMRC online services if you are having any issues with our Online service.
Alternatively, you could contact the National Insurance office directly to tell us which years you wish to pay for.
We will provide you an 18 digit Reference number and bank details to make your payment too.
Please find the contact details below:
Number 0300 200 3500
Text Relay 18001 0300 200 3500 (Text Relay)
Overseas +44 191 203 7010
Open Monday to Friday: 8am to 6pm
Closed on Saturdays, Sundays and Bank Holidays.
Web Address
www.hmrc.gov.uk/ni
Webchat-Ask HMRC online - Ask HMRC - GOV.UK
Thank you. -
RE: Missing voluntary National Insurance Contributions cheque
Hi,
We are receiving a high volume at present of customers paying voluntary National Insurance.
If you have paid the cheque to the HMRC bank account and it has been confirmed as cashed, the funds will be held awaiting the allocation to your record.
You can check the timescales for allocations of class 3 on gov.uk - Check when you can expect a reply from HMRC
However, If you are under 6 months to your state pension age, please contact the National Insurance Helpline as they advised so they can investigate your
allocation further on 03000 200 3500.
Thank you. -
RE: Correct rate for class 2 NIC payment
Hi,
Voluntary class 2 National Insurance contributions for the 2022-2023 tax year are £3.15 a week so £163.80 for the year.
Payment of this amount should be received by 5 April 2025 or the amount required may be due at a revised higher rate.
If you would like to check your pension entitlement that you may wish to obtain a State Pension Forecast via Check your State Pension forecast
Thank you. -
RE: Cash ISA closure and shares ISA opening in same tax year
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RE: Removal of Middle Name