HMRC Admin 20 Response

Hi,
Requests for voluntary National Insurance contributions for individuals living/working overseas are issued shortly after the end of each tax year.  
The requests for the 2023-2024 tax year were issued shortly after 5 April 2024.  
If you have not received yours then you may wish to call our National Insurance Helpline on 0300 200 3500 (from the UK) or +44 191 203 7010 (from overseas) and they will be able to advise you of the amount required and how to make payment.  
They will also ensure that a request for the 2024-2025 tax year will be issued to you.
Thank you.

Hi Jimmy,
I can confirm that an individual may pay voluntary National Insurance contributions for the 2006-2007 to 2023-2024 tax years at the moment.  
This will change after 5 April 2025.  
Before deciding to pay voluntary contributions, may I suggest that you first obtain a State Pension Forecast via Check your State Pension forecast to ensure that it’s worthwhile to do so.
Thank you.

Hi JJ24,
The dates on the HRP CF411 form can be estimated if your mother is not able to recall the exact years that apply.
Regarding the subject access request your mother will need to call the national insurance helpline as below, they will be able to advise on the subject access request and if HRP is recorded on her account once security has been passed.
Number - 0300 200 3500
Overseas - +44 191 203 7010
Open - Monday to Friday: 8am to 6pm
Closed on Saturdays, Sundays and Bank Holidays.
Thank you.

Hi,
You will not be penalised for not earning a regular amount each month.
For example, you could potentially earn enough in a few months to make that year a qualifying year for pension purposes.
Thank you.

Hi,
Please contact the employers helpline who will be able to assist you with this query.
The number for the helpline is 0300 200 3211.
Lines are open from 8am to 6pm, Monday to Friday.
Thank you.


 

Hi Graham,
I can confirm that the CA8421 is the correct form for you to complete to obtain a S1 certificate.
When HMRC receive your completed form, the information you have provided will be assessed, and if you are eligible, the S1 will be issued. 
Thank you.
 

Hi,
UK National Insurance accounts only show the National Insurance contributions that you’ve paid or been credited with in the United Kingdom.  
It does not include any social security contributions that you may have paid in another country.  
You may wish to contact the DWP Future Pension Centre for further details about periods spent in New Zealand.  
Their telephone numbers are 0800 731 0175 (from the UK) or +44 191 218 3600 (from overseas).
Some details about State Pensions if you’ve lived in New Zealand can be found at the following weblink:
State Pension if you've lived in Australia, Canada or New Zealand
Thank you.

Hi,
The S1 certificate should have been issued with the A1 if you are eligible.
If, this hasn’t happened, and you believe that you are eligible for the S1 certificate, please write to the International Caseworker Department at the following address:
International Caseworker
Insurability 
PT Operations North East England
HM Revenue and Customs
BX9 1AN
HMRC determine whether an A1/S1 is applicable based on the information provided on the application, and the application will only allow you to input your primary address.
If your circumstances do not fit the application, you can provide a covering letter to explain your situation.  
Thank you.

Hi,
HMRC cannot answer any pension related queries.
Please contact the Department for Work and Pensions - Pension Forecast helpline on 0800 731 0175 and they will be able to answer your query.
Lines are open from 8am to 6pm, Monday to Friday.
Thank you.
 

Hi,
If you could call our National Insurance Helpline on 0300 200 3500 (from the UK) or +44 191 203 7010 (from overseas) then they will be able to correct your National Insurance account as required.
Thank you.