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Posted Fri, 03 Mar 2023 09:30:10 GMT by homework23
In my national insurance record it's showing: 2008 to 2009 Year is not full We are checking this year to see if it counts towards your pension. We’ll update your record when this is finished, you do not need to do anything. It's been showing this for many years. I tried to contact HMRC Future Pension Centre helpline to find out if I can make a voluntary contribution for this year if it isn't full, but the phone line hangs up on me every time. What can I do to get the info on this year and make a payment (if needed)? I am aware this needs to be done before April 6th, so time is running out! Thanks
Posted Wed, 08 Mar 2023 19:48:32 GMT by homework23
HMRC, would you please reply to my enquiry. Many thanks.
Posted Sun, 12 Mar 2023 12:32:03 GMT by desi kinsella
The deadline has been extended till July 31 see money saving expert forum thread on this topic.
Posted Thu, 16 Mar 2023 11:44:05 GMT by HMRC Admin 2
Hi homework23,

The deadline for paying voluntary National Insurance contributions for that tax year has been extended to 31/07/2023.

You will need to check with the Future Pension Centre if paying for that year will benefit you. If you pay without checking with them and your pension does not increase, you won’t be entitled to a refund so it is important that you obtain that information before sending any payments to HMRC.

You should also contact our National Insurance team for us to check that year and confirm if there is a shortfall or not. 

National Insurance: general enquiries

Thank you.
Posted Tue, 21 Mar 2023 17:43:26 GMT by Tony_
Its all very well telling us to contact Future Pensions, but as everyone has pointed out you can't get through as they never answer the phone. I've been trying to call them since January. Unless you address this issue it's not clear what good extending the deadline does except to waste even more time.
Posted Mon, 27 Mar 2023 20:57:07 GMT by Lisa Philp
My contributions list has been paid in full until last week, where it has suddenly changed to 2014/2015 not paid in full . My husbands is exactly the same, all fine then suddenly both of ours saying that year was not paid in full. We know they are - please advise what we can do?
Posted Tue, 28 Mar 2023 11:08:39 GMT by Jackie Pope
I sent a cheque to HMRC to pay contributions towards my state pension for missed years. This cheque was cashed by them 7 weeks ago, but my records have not been updated. Has anyone had experience of this and how long it takes for your records to be updated.
Posted Fri, 31 Mar 2023 15:27:40 GMT by HMRC Admin 20
Hi Lisa Philp,

Unfortunately the nature of this enquiry must be investigated and therefore you will have to either telephone the NI helpline on 0300 200 3500,
or write into us, the address to write to is

Individuals Caseworker
PT Operations 

Thank you
Posted Fri, 31 Mar 2023 15:34:19 GMT by HMRC Admin 20
Hi Jackie Pope,

We are currently experiencing a high volume of payments at present.  
The timescale for allocating to a National Insurance payments to a record is 8 weeks.  
As you are near that timescale I would advise that you will need to call the NI Helpline on 0300 2003500.

Thank you.
Posted Fri, 31 Mar 2023 17:22:55 GMT by AndE
Anyone struggling to contact future pensions,ring them at exactly 8.00am and you will get through,HMRC unfortunately,is at least 60 mins before you will get to speak to an advisor .

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