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Posted Sat, 16 Jul 2022 11:17:54 GMT by magnagatti cianch
When registering for government gateway ID, TWO items are required from the following: - UK Driving Licence - UK Passport - Credit reference questions Being an EU citizen with settled-status, I don't have the first two items. So the systems tells me: We cannot confirm your identity If you cannot give us details about two items, you will need to contact HMRC to get help. Why is this happening? Is there an email to contact HMRC about this? Thanks.
Posted Tue, 19 Jul 2022 08:01:17 GMT by HMRC Admin 17

Hi,
 
If you are unable to verify with the options provided, you will not be able to register for the online account.

Thank you.
Posted Tue, 19 Jul 2022 08:33:52 GMT by magnagatti cianch
Well, I got until this point. The question is: how am I supposed to access the services I am entitled to?
Posted Wed, 20 Jul 2022 10:48:59 GMT by HMRC Admin 17

Hi,
 
If you are unable to verify with the options provided, you will not be able to access the online account.

Thank you.
Posted Wed, 20 Jul 2022 10:58:11 GMT by magnagatti cianch
This does not answer the question. Am I talking with a bot? I'd like to know how to access those services and pay my taxes!
Posted Thu, 21 Jul 2022 12:11:35 GMT by HMRC Admin 10
Hi
You can't access the online account without passing the verification process.
Any forms or applications would need to be done by paper.
Thankyou.
Regards.

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