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Posted Sat, 14 Jan 2023 14:54:36 GMT by Fionamarshall
I have registered with government gateway, received my ID and have been able to log in. However, when I enter my NI number it is not recognised even though it is correct. I tried to then enter my postcode, again correct, but I am told that it does not the information I have supplied. I have contacted digital support and received a response that was of zero use. Who or what do I contact to see what the issue is? I have already cleared caches and so forth on my device and tried other devices but no use.
Posted Wed, 18 Jan 2023 12:22:11 GMT by HMRC Admin 25
Hi Fionamarshall,

If your details are not being found please contact our Income Tax team.

Income Tax: general enquiries

Thank you. 


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