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Posted Fri, 27 Jan 2023 15:46:03 GMT by sohail
I am due to pay my 2021/22 self assessment tax for 31 of this month. My deadline is within 4 days and I am trying to setup the monthly option to pay the tax as I do not have the sufficient funds to pay all at once. I have checked online and I have been informed to give HMRC a call to discuss the payment plan option. HMRC has put me on hold for 1 hour and 13 minutes only to cut me off on numerous occasions. I do not know what to do and will not be liable for any penalties that may occur.
Posted Tue, 31 Jan 2023 14:11:07 GMT by HMRC Admin 32

Our helpline is very busy at the moment. You can set up a payment plan online.

If you cannot pay your tax bill on time

Thank you.
Posted Tue, 31 Jan 2023 16:21:56 GMT by Bee Tatham
I am trying and calling upmteenth times to retrieve my password for self assesment to complete. the access code went to my previous agent, which I have no way to contact. How can I change the tel number for the access code to be sent to? I followed the instruction on your help line… i filled in the form that poped up on screen … and it says “ will reply in 2 working days” that means I cant meet teh deadline today. really frustrated with the service and website generally. No wonder many couldnt be bothered! I think reverting to paper self assessment is easier.
Posted Fri, 03 Feb 2023 11:39:35 GMT by HMRC Admin 25
Hi Bee Tatham,

We apologise if you are having issues getting through to the helplines. 

If you have been unable to reset online you will need to contact our Online Services Helpdesk to update your details. 

Technical support with HMRC online services

Thank you. 

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