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Posted Wed, 27 Apr 2022 14:59:39 GMT by Bruce Canham
I am trying to access my repayment but its only giving me options to verify a Northern Ireland driving license, im uk. Also the repayment is half the amount confirmed in my declaration. Every time I phone, it hangs up on me saying 'can't take my call'. I've always just put my bank details into my return and it BACS rather than verifying my account. What should I do?
Posted Thu, 28 Apr 2022 11:50:01 GMT by HMRC Admin 10
Hi
After changes were made to online Verification, you are required to complete it before we can issue the repayment from the online return.
You would need to speak with our Self Assessment helpline to claim the repayment or by writing to us.
Self Assessment: general enquiries
Thankyou.
Regards.

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