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Posted Tue, 11 Apr 2023 12:05:36 GMT by
I am in the process of reclaiming excess tax deducted under PAYE in April 2022. I am still awaiting my refund, months after initiating my reclaim. Recently, I have experienced being disconnected when telephoning the HMR&C Helpline. Today, I was disconnected 5 times. There does not seem to be any other way to contact HMR&C so how can your clients get help with their problems? And having to wait until the end of the year to get a refund of tax seems inequitable to me. Why is it taking so long?
Posted Tue, 18 Apr 2023 14:26:55 GMT by HMRC Admin 32
Hi,

We will start to do end of year calculations for underpayments and overpayments of tax in June. You will need to keep trying to get through for us to process this before then.

Income Tax: general enquiries

Thank you.

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