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Posted Fri, 27 Jan 2023 14:09:11 GMT by Chao Wang
I have a personal tax account, I register UTR on 12/01/2023 for the first time by filling in the form https://online.hmrc.gov.uk/shortforms/form/SA1 and the website confirmed my information has been forwarded to HMRC without any ref number. it's been over 10 working days passed, and I still haven't got any reply or UTR received. I need to do tax return by 31/01, it looks like I can't make it on time. I called the helpline twice but they can't find my application and issued a callback from their back office team. I have no idea when I can get it. I just think this online submission system is too unfriendly, not even providing a ref number for the submission of the application. Please provide help
Posted Tue, 31 Jan 2023 12:56:13 GMT by HMRC Admin 10
Hi
Our timescales can be longer than stated at busy times.
When your UTR is generated, we will issue a letter and you will have a filing deadline of 3 months and 7 days from when it was generated.
Thankyou.
Regards.

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