HMRC Admin 20 Response
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RE: cheque or online payment?
Hi Susan MacInnes,
Hi, if you are paying by cheque, you should send a covering letter with your cheque providing the following information:
• Your name
• you address
• you phone number
• you National Insurance Number
• what the payment is for - Class 2 or Class 3 National Insurance
• the period you are paying for
• a request for a receipt - if this is required
If you are paying online, you should also send a letter providing the information above. Or, if you have already spoken to an advisor on our helpline and advised them that you are making an online payment, they will have already noted this on your records.
Thank you.
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RE: Transfer of contributions from spouse
Hi Raymond,
There are certain circumstances where national insurance or pension benefits may be transferred, depending on the reason for the query and the circumstances of the move please call the relevant departments for more information.
Department for Work and Pensions: Pension and benefits
Number - 0800 055 6688
Welsh - 0800 012 1888
Overseas - +44 (0) 0191 218 7652
Open - 8.00am to 6.00pm Monday to Friday 8.00am to 5.00pm Monday to Friday for overseas calls
HMRC National Insurance Helpline – national insurance queries
Number - 0300 200 3500
Overseas - +44 191 203 7010
Open - Monday to Friday: 8am to 6pm Closed on Saturdays, Sundays and Bank Holidays.
Thank you. -
RE: Delay in processing Specified Adult Child Care credits
Hi Alan Jones,
If you are applying for specified adult care credits before your state pension age they will be processed when they are applicable to the tax year that you apply for.
If that date is past your state pension age when they are processed the pension will not be backdated.
If you wish to ensure you receive the full state pension there is the option to pay voluntary national insurance before you reach state pension age.
If you do decide to pay voluntary national insurance on any tax year you apply and are awarded the transfer of credits, if you contact us to tell us you are paying voluntary
national insurance for that very reason and you are awarded the transfer of credits once they are processed, we will refund the voluntary national insurance you paid to ensure
you received the full state pension before you reached state pension age.
Please ensure you check with the Department for Work and Pensions that the tax years will increase you pension accordingly.
Voluntary National Insurance
Thank you.
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RE: National Insurance Contribution - Personal Allowance
Hi Laura,
In order for us to look more into your account please contact the National Insurance Enquiry helpline on this phone number:0300 200 3500. Opening Hours are 8am-6pm Monday-Friday.
Alternatively you could visit the website link below which provides you with an online calculator to see how much tax and National Insurance you should be paying on any payslip.
Work out an employee's National Insurance contributions
If you have been overcharged National Insurance the first step would be talking to your employer to request a refund. If your unable to contact your employer and you haven’t received any automated refund form from HMRC. You should write into:
Payment Reconciliation Team
National Insurance Contributions and Employer Office
HM Revenue and Customs
BX9 1AN
Provide us with your National Insurance Number and explain which tax years and which class of NICs you have overpaid along with a P60 or statement from their employer or employers showing NICs deducted from wages during the tax year.
Thank you.
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RE: Requested the A1 form to HMRC
Hi Fabia Miah,
The timescale for processing your application is 2 weeks if you applied online, or 53 weeks if you sent your application or reply to a query via post.
Thank you.
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RE: Employment missing
Hi Piyush kumar,
If HMRC have received employment pay and tax details this would show on your personal tax account Personal tax account: sign in or set up.
If no details are shown will need to contact HMRC to review Income Tax: general enquiries
Thank you. -
RE: National insurance credits with child benefit
Hi eagriffi,
If you’re employed and paying class 1 National Insurance contributions, then you may pay sufficient contributions to make the tax year count for pension purposes without relying on the credits.
You may wish to either call our National Insurance Helpline on 0300 200 3500 or write to us and we will be able to check your National Insurance account.
Our postal address is:
HM Revenue & Customs
PT Operations North East
BX9 1AN
Thank you -
RE: Problem reaching Future Pensions from abroad
Hi Colin Sutcliffe,
To obtain a State Pension Forecast you may use this weblink: Check your State Pension forecast or you may wish to call them on 0800 7310175 (from the UK) or +44 191 2183600 (from overseas).
Thank you. -
RE: How can I get a letter with my record of national insurance contributions? I live in UK
Hi Emily currie,
If you have access to your Personal tax account: sign in or set up then you can print off a National Insurance Contributions Letter yourself.
If you don’t have access to your PTA then you may wish to call our National Insurance Helpline on 0300 200 3500 and they will arrange for a Letter to be issued to you.
Thank you. -
RE: Model S041
Hi Elsa Miranda,
Your understanding is correct, the authorities in Portugal will need to apply for the E104/SO41.
They can request this from HMRC by completing form S040.
Thank you.