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Posted Wed, 23 Nov 2022 11:26:37 GMT by GDK Drinks
I need to change from quarterly payments to monthly payments - have tried for 3 weeks to speak to someone in HMRC and waiting times over 30 minutes before giving up. Does anyone know how to either change this or how to contact the HMRC to speak to someone
Posted Wed, 23 Nov 2022 13:40:30 GMT by HMRC Admin 17
Hi,
 
You will need to contact

HMRC Employers Helpline on 0300 200 3200, and
someone will be able to look into changing your payment frequency.

Thank you.
Posted Wed, 23 Nov 2022 15:09:50 GMT by GDK Drinks
I have tried for 3 weeks to speak to someone in HMRC and no one is answering the phone. Have held for over 30 minutes every time I phone so not sure what else I am expected to do?
Posted Fri, 25 Nov 2022 11:48:13 GMT by HMRC Admin 20
Hi GDK Drinks,

You can make payments to HMRC each month, without changing the payment frequency.
If you want it changed to monthly then you will need to contact
HMRC Employers Helpline on 0300 200 3200,
and someone will be able to look into changing your payment frequency.

Thank you.

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